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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2014-02-27

"Thanks, no problems encountered, Product come faster than advertized. Thanks, Will come again"


Verified
5/5

2014-02-25

"It was so simple and easy and everything worked just like clock work. It's always a pleasure to do business with an establishment like this. "


Verified
5/5

2014-02-20

"Great customer service. The person I spoke with on the phone very quickly gave me the product number of the exact remote I'd need for my car make and model. It arrived quickly, and the instructions were easy to follow. I had it working in two minutes! Plus it saved me a ton of money (The dealership wanted to charge me $200 for one remote! I bought two from remotesandkeys.com for under $80.)

Judy
"


Verified
2/5

2014-02-13

"no one is able to program the new remote to the car."


Verified
1/5

2014-02-08

"I bought a remote from them, received it and got it set up on my vehicle, then the remote stopped working. I emailed the company and they gave me a RMA to return it and returned it to them like they asked, and got tracking to confirm delivery, but a week later I still haven't gotten my card credited for the return. I have emailed several times trying to find out whats going on and still haven't heard anything. Nothing at all, not even an email saying we received your return and are processing or anything. I would NOT recommend this company to anyone. Update, I did get an email on 2/9 telling me it usually takes 10 business days and they would have someone look into it, well its past the 10 business days and still I'm waiting and still no word from Remotesandkeys. Today 2/22/14 I finally got a PARTIAL REFUND from them. I PAID FOR THE ITEM, RECEIVED IT FROM THEM DEFECTIVE, THEY TELL ME TO RETURN IT FOR A REFUND NEVER MENTIONING ANYTHING ABOUT ONLY GETTING PART OF MY MONEY BACK, I PAID FOR SHIPPING BACK TO THEM, THEY SAID 10 BUSINESS DAYS FOR MY REFUND, STILL NEVER SAYING NOTHING ABOUT IT BEING A PARTIAL BECAUSE THE REMOTE BEING DEFECTIVE IS NOT MY FAULT! THEN 3 WEEKS LATER I GET A REFUND AND ITS NOT ALL OF MY MONEY THAT I PAID. BEWARE OF THIS COMPANY, THEY ARE TOTALLY SCAMMERS, CROOKS! THEY WILL TAKE YOUR MONEY WITH NO PROBLEM BUT IF YOU HAVE A PROBLEM WITH THE MERCHANDISE, WELL GOOD LUCK BECAUSE THEY DON'T CARE ABOUT CUSTOMER SERVICE AT ALL! THEY JUST ARE OUT TO MAKE MONEY NO MATTER HOW THEY DO IT!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-02-04

"Great stuff, delivered right on the time you said."


Verified
5/5

2014-02-01

"best people I ever dealt with and I couldn't believe how fast my order arrived thank you"


Verified
5/5

2014-01-31

" I ordered a replacement (clone) remote for my truck it arrive as promised and the directions were very clear and had it up and working in about 5 minutes. Very pleased."


Verified
1/5

2014-01-31

"Poor service. I HAVE BEEN CHARGED FOR AN ITEM THAT I HAVE NOT RECEIVED YET!! I have not been contacted via email as to when I will receive the product that I have already been charged for & not yet received.

Please advise with an explanation!

Thank You,
Vickie Pohlmann
"


Verified
5/5

2014-01-27

"I am very pleased with the product and service...fast delivery and a lot cheaper than going to the dealer for a new remote. Highly recommend!"


Verified
5/5

2014-01-25

"It was very easy to order and when I called in to check, the Woman I talk to was very nice and helped me with great C Service skills,and offered me a tracking No in order to check on it myself,I would order from you guy any time, I took my remote to a key shop, and they cound not install it ,because the Dealer made it where you must bring it to them and the Dealer wants to charge me 90 bucks to install,so I think I will just get a new alarm placed in with auto start up and every thing else windows up and down door lock and un lock for only 320 bucks, ,so I don't really need the remote but Im going to keep it any way because the service was so good,Thank You, Im telling all my friends about your Company,Bryant Townsend."


Verified
5/5

2014-01-23

"great service good product"


Verified
3/5

2014-01-23

"As of this date, I still have yet to receive the items I ordered."


Verified
1/5

2014-01-23

"Paid for item weeks ago, still have not got it"


Verified
5/5

2014-01-22

"As ordered and quickly delivered reasonably priced."