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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
2/5

2014-03-10

"The last 2 deliveries I have had casualties not to mention everything delivered seem to be much smaller than the size quoted on the site. Also the selection for date delivered makes no difference, the last few deliveries have been when it is best for them. if you choose a day of the week it will always be the following week. when fish arrive dead you can reorder with a credit but must pay for shipping, blue zoo is a much better vendor with healthier livestock."


Verified
5/5

2014-03-09

"I received my order fast and on time. Everything is doing their job and doing great. Paying for the order was very easy too. Thanks Reef to go."


Verified
5/5

2014-03-09

"we just love the the stuff we got all goes great in our tank "


Verified
3/5

2014-03-08

"Issues with order notes, shipping, and minor livestock issues.

Great livestock, well packed good prices.
"


Verified
4/5

2014-03-07

"Missing turbo snails in delivery"


Verified
4/5

2014-03-06

"Timely delivery... When ordering i wasn't sure what day to expect package to arrive... Fedex just left fish on door it was 10 degrees good thing i was home.. Packaged well."


Verified
5/5

2014-03-06

"This was my second order in as many weeks! I started a 55gal saltwater tank to play with prior to setting up somthing much bigger and stumbled across reefs2go online. They are my new online addiction with great prices and free shipping options. I'm loving the deals. I will def. be ordering fish and bulk items when my new tank is setting up. Great quality product. Packaging is superb. and they paypal option is dangerous for me because its so easy to order!"


Verified
5/5

2014-03-05

"I love shopping at your site. Much better selection than at the store.
"


Verified
1/5

2014-03-03

"Staff very friendly, however my order showed it would be shipping on time. Next day order did not show, cold weather coming. I had left note with original order to contact me if order could not ship on time, to give me option to change something if it was creating a problem. I requested a refund after order did not hit original ship date due to weather condition not being good for next 10 days. They wanted to give me a store credit, I did not want credit. I felt, they did not uphold to their end, since I was informed order was shipping, by 3 computer voicemails, then I find out 1 item was on back order. I could have just deleted from order/substituted and recieved order on time. It has now been well over a month & my refund has not been received. It has now been 28 business day or 6 weeks and I still have not received my refund. I will have to be really desperate to order from again."

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Product Returns/Refunds/Exchanges

Verified
4/5

2014-03-01

"Very easy to deal with and good quality"


Verified
1/5

2014-02-28

" They haven't completed my order, no way to get a hold of them, they do not answer their phone, return messages or return emails. I would never use them again."


Verified
5/5

2014-02-26

"Everything arrived on time!"


Verified
5/5

2014-02-26

"Computer glitches on R2Go didn't slow my order but a day :0) A couple phone calls was all it took and everything arrived in excellent shape! Thanks everyone for getting my order to me so quickly!! My Mandarin is very happy once again :0)

Terri
"


Verified
4/5

2014-02-26

"everything was alive and in good shape would have given it a 5 star but was missing a couple things had some problem with shipping but that was FedEx fault"


Verified
5/5

2014-02-24

"Reefs2Go has always delivered as they say they will. I am very happy with them."