"I ordered Wed afternoon and received an e-mail to call. They offered a 5 yr. extended warranty, I declined. The web account showed it was shipped a few days later and my NEW TomTom Go920 GPS arrived Fri a week later by FedEx gnd. A total of 7 bus days. I would have liked it faster but wouldn't we all. I am a happy camper. 4 1/2 stars out of 5. "

"Hello,

have you people noticed that writing reviews here won't do anything to stop these criminals.
I wrote an email to my local television station. We all need to do that.
People need to know who they really are.
PLEASE WRITE TO YOUR LOCAL TELEVISION STATION TELLING ABOUT RED TAG SAVINGS STORE. SOMEBODY NEEDS TO STOP THEM.
Don't let them win.When I realized what kind of people they were, I canceled my credit card, called american express explained the situation, and I also sent them this website, all my emails to the company. I didn't get my camera, but I got my money back. DON'T LET THEM WIN! "

" ordered a camra on wesday i called them back on a thursday because i had got no email of my invoice i was then told that i should have gotten a invoice but i said i did not an that they would send one i also stated i payed 9.00 dollars extra to ship i was then told they send out tracking numbers on friday now its monday i have no invoice an no tracking so i call again this time i wait 30 mins for some one to pick up the phone they state again i should have gotton a invoice an tracking puts me on hold they hang up i then get a email with invoise but no tracking so i call 2 more times they hangup so now its 5 oclock an the service department is closed so i call sales a guy picks up i explain whats going on he starts yelling at me telling me iam a sucky customer an iam harrassing thenm i tell him i just calling to verify my order an tracking now he says i was to cheap to pay extra for shipping an he dont have to ship it out for 5 to 10 days an dont have to give me a tracking number if he dont want to so now i tell him i want this order cancelled he says to late i tell him u did not ship item so u can cancel this order he dont say anything for a few seconds then he says well if want to be that way iam going to charge you a stocking fee i said wat u never ship anything to me how can you charge me a stocking fee he says i can do wat i want smart guy i say how much he says well wat i want i hung up called my bank now you some thing must be done "

"This says it all. It is a job ad for one of this POS owner's stores:

AGGRESSIVE SALESPERSON FOR CAMERA STORE

We are an internet store selling cameras, tvs, GPS and more. We need a motivated ,well spoken individual to upsell accessories and warranty. Experience in this field is a must and there is great salary potential.

Price: $ 0000

Contact:
albert nigri
***-***-****
11229

Send an Email


SOURCE: http://www.imageusa.com/index.php?option=com_adsmanager&page=show_ad&adid=1230&catid=18&Itemid=53"

"I got canon a 650 digital camera. It came with unsealed package, no memory card inside and no guarantee paper. I called today 6/9/08 monday,store is closed, no way to reach them. I have to go to oversee for trip, I dont know waht to do?"

"Just like all the others, I placed an order and got an email asking me to call and confirm.

Upon calling them back, I was told that the Canon Powershot SD850 only came with a 30 minute battery, and getting the heavy sell to upgrade to a different battery. (Lieavign aside the issue that this is clearly a blatant lie.) Since I consistently said "no", my in-stock item still shows as in processing, and is likely never to move out of that status.

Scam alert! ! !"

"AWFUL! These guys are REALLY shady. I ordered my GPS unit on April 29th. After a few days and no shipping confirmation email, I called them to check on the status of my order. I was told that the unit had to be sent back to the company in order to receive the latest firmware install or something like that. They said that they had just received the unit back that day and would ship it to me Express Mail. He then tried to sell me a 6 year warranty. I decided that this company was so shady that I should get the warranty in order to protect myself and realized that if I hadn't done so, they would probably send me a defective unit. Today (May 12), I tracked my FedEx order and noticed that it was being shipped to the BILLING ADDRESS, not the shipping address I provided. I called them to complain about this and got their manager on the phone who tried to claim that he called me and told me he couldn't ship to the shipping address because it wasn't associated with the credit card. WHAT? Since when does a shipping address have to be associated with your credit card?? Nevermind the fact that I had NEVER even had this conversation with this guy. He claims we spoke on the phone and he explained this to me but that never happened. DON'T USE REDTAGSAVINGS, THEY ARE GRADE A NEW YORK CITY CRIMINALS!"

"After placing this order on 1/13, and paying for express shipping so that it was supposed to arrive on 1/15, i received an email on 1/15 telling me to call them to complete my order- which is where the guy managed to sell me a warranty package- and told me it would be shipped that day. Then, I received yet ANOTHER call from a lady who was extremely rude and even CUSSED me-and hung up on me. I called back and spoke to a manager- who told me he was going to overnight my order (on 1/15). I received an email on 1/17 with a fedex tracking number, which is not valid-
It is now 1/24 and I still have not received this order- even though they charged my credit card $747.00 on 1/17."

"As with other reviews I've read here I had the same exact experience. I placed an order on Jan. 6th, it still hasn't arrived but my AMEX invoice with the charge on it has. When I look at their website, my order is still 'in processing'. When I telephoned, nothing but rudeness, I was told my order was too OLD to cancel then she hung up on me when I tried to speak! I telephoned right back and was told I couldn't cancel my order until tomorrow, when a 'manager' was around to do it. This is ridiculous! On my order they also tacked on a $149.00 5 yr service contract for the pc I ordered that I did not authorize. I'm glad I found this site because I hadn't thought to contact my credit card company right away, but now I will and hope they can do something, and I will also contact the better business bureau up there. I've never had such a low opinion of any other on-line transaction in my life. As all others here have said, DON'T DO BUSINESS with these charletans. They are fraudulent, liars and unethical in every business manner imaginable!! I have never, ever ordered anything on-line that charged my credit card before the item was shipped. It's wrong, wrong, wrong!!!
Update 1/25: I telephoned again and changed from asking to 'cancel' my order (that never got me a manager or anything, just rudeness)to asking about the status of my order, the girl told me it just shipped out that day, express, pretty slick on their part to ship it (or say they did anyway)so as not to deal with a cancellation and reimbursing my cc. She told me it shipped one carrier, but when I checked on-line it was shipped via another carrier and had a tracking number that is bogus. Anyway, very much to my surprise the pc was delivered today with the carrier the girl told me. It was not the pc I ordered, but one with a bigger hd and a faster processing speed, and is basically comparable in all other ways to the one I ordered. Appeared to be factory sealed too, so I'll keep it. I'll close my inquiry with AMEX, and pay my bill. But the complaint with the BBB stays, there's just no reason to be rude and unethical. I've given up the thought of trying to get my $149.00 for the warranty I didn't want, nor ask for, but was charged for. It's just not worth the hassle anymore. I'm sick of dealing with these people. I'll never deal with redtagsavings, digital delivered, or trusted seller again. Please beware of these guys! "

"I will never purchase from this site (or their affiliates) again. I had the same experience as others. They hook you with a low sales price, call you to "reconfirm" your info under the guise of a "security check" and then try to sell you additional items at double the price. When you try to get a credit or process a return, they are rude and hang up on your. When you tell them that you have no option but to dispute the charge, they say "go ahead, AMEX loves us and has all the information on our procedures". We'll see. I'm calling AMEX next."

" I was looking for a Garmin Streetpilot GPS. They advertised a very good price with 2-day free shipping. A day later i received a call from them saying that they wanted to confirm my shipping information. Tnen i was offered a price on an external antenna, normally i don't purchase anything without first checking prices, but in a weak moment i said ok. It took three days to receive the package, which was alright with me. Though product box was'nt sealed all the pieces were there. My major complaint was the price of the antenna. After checking online i could have gotten it for $70-90 less. I suggest that anyone thinking of buying from them seriously consider the reviews submitted here."

"Bad news. These folks are absolutely the rudest I have ever encountered on the internet.

When my order was placed I was told to expect tracking information, via email that evening. For more than a week was been told the my item had been shipped the day before and that I would receive an email and tracking information that evening.

The last two days that I called I mentioned that the lady handling the phone had given me the same old “Item’s in the mail and an email on the way for a week.” On both ocasions she responded with, "Have a nice day" and hung up. I assume the "Have a nice day" is euphemistic for an obscene gesture in Brooklyn.

I canceled my order through my credit card company. Also I filed a registered complaint concerning the friendly folks at Red Tag with the credit company.

If you check these guys out via the internet, you discover that my complaint is standard operation procedure for these folks. You will also discover an alleged trait of changing their company name from time to time.

Beware. If you buy from these folks, bring a sense of humor and a thick skin.
"

"Worst customer service skills ever. They treat you like you are stupid and don't know what you are talking about. Everything goes normal until you have to call them to verify you are the one buying the product. I am in the process of buying a digital camera from them and want to cancel my order due to the fact of how rude and all of the bad reviews I have found are exactly what I am experiencing. They will try to upsell you and get you to buy more products and then when you don't they treat you with no respect at all. NEVER BUY FROM REDTAG SAVINGS NEVER THEY ARE A FRAUD AND SHOULD NOT BE TRUSTED

UPDATE: 4/20/2007
I called this morning and told them I wanted to cancel my order and the guy was more than pleased to cancel my order because I did not want to buy his additional $500 package for warranties and batteries.... he said that I would get a confirmation of cancel in 24 hours... just in case I called my credit card company and had them put a flag next to the verification of purchase so that they wouldn't charge my card..... we'll see what happens JUST NEVER EVER ORDER FROM THESE GUYS THEY ARE FRAUDS AND CHEATS..."

"After 1 month, I finally received the camera I ordered. It was new as advertised and a very good price. However, it is now nearly March and I have yet to receive the Safeco extended warranty that I purchased through them nor one of the accessories.

Here are some of the responses I've gotten:
"It's been shipped, you should receive it in a couple of days"
"We sold you the wrong warranty. The correct one is shipping now."
"We're waiting for the guarantor to send us the paperwork."
"
"Somebody was supposed to have called you...."

That's when I can get through to customer service. Generally, I'll be on hold for 30-45 minutes before I give up.

The never respond to their email address.

I've spoken to the manager, he's given me the same line of bull.

I've called Safeco, they're trying to correct the problem from their end too.

BTW...I'm on hold while I'm writing this."

"These guys are criminal and should be put in jail. They are a totally unethical operation that operates a glitzy, legit-looking web site that hooks customers with (almost) unbelievably low prices on camera gear. After you place an order online, they decide if they want to take it. If so they send you a message back saying that there is something wrong with your credit card info and to please call their 800 number.

When you call they attempt to upsell you with lots of extras. If you don't buy the extras, they will likely never ship the products -- just leave you hanging. If you do, they will run down to a local camera shop or street-side seller of stolen goods and buy a camera to ship to you at a guaranteed profit. These guys stock nothing -- unless its refurbished stuff being sloffed onto you an 'NEW'.

If you attempt to cancel an order (as I did) before it is shipped they will tell you that you can't cancel the order because 'it has been processed'. Bull. They ship it to you anyway -- even if you tell them not to and that you will refuse it at the door. That way, from their point of view, they can charge you an abhorently high 'restocking fee' when the product comes back. It is all a sham.

Supposedly a man named Allen Marcus (may not be his real name) runs the show. He should be in prison and is nothing but a shyster. He hung up on me four times in my attempts to get them to cancel my order -- even though they had not shipped it yet. They operate out of a sleez bag, piece of crap storefront in brooklyn -- looks more like a run down drug dealers apartment. Check out: to see photos.

Obviously stay clear of this jerk, Allen Marcus and his shyster operation. He will definitley occupy a large plot in HELL.

By the way, these guys are really called Digital Delivered, Inc. and they operate as (to date) three different web sites: RedTagSavings.com, TrustedDealer.com, and DigitalDelivered.com. When the reputation of one site gets so bad, they just open up a new site with a new name."