"God awful customer service. Part I was looking for has been shown to be out of stock for A YEAR on their website. No one over there has any idea about when it will be in stock, and they get pissy when you ask them to try and find something out. Avoid these turds at all cost."
"While the order for 2 LED tri-color scooter wheels went fine and arrived a little late(UPS had a delayed train), it was after I installed the wheels that the problems occurred. One wheel was nowhere near as bright as the other and within 2 weeks it barely lit up at all(red only). Since there is a 30 day defect guarantee and I was within that time period, I sent ****@**** an email stating I would like an RMA number in order to return the defective wheel for replacement. No response after more than a week. I then sent the same email to ****@**** and then Melanie from Customer Service responded with the Razorama Return policy and restocking fees which was incorrect. I reiterated I wanted a *replacement* wheel for the broken one and did I need an RMA number. The last contact I had with Melanie was when she asked what was wrong with the wheel. That was over a month ago. I've sent multiple emails since then, still no response.
I would certainly not purchase anything from this company. Try your luck at one of the many other Razor accesories merchants on the Web."