"Bought a really nice looking 16:9 monitor and it came in DOA.
Called, and after a short menu, got a REAL HUMAN on the phone that
really wanted to and succeeded in helping by authorizing a replacement shipment and return label. The new monitor arrived in 2 days and worked,
so I'm happy. Shipped back the bad one and they're happy."

"The Kingston Flash Drive is not really a flash drive - ot is a program for online storage. Can I return it? I ordered a flash drive today - hopefully it is really a flash drive."

"Placed order for a flash drive on June 21.
Have not received product(or been charged for) as of July 10.
Sent email asking about product on July 6 - No response.
From my experience and others, Rapidbuyr is not rapid or even responsive. How much effort should I put into a $25 dollar item?"

"Ordered 2 micro SD cards for a good price. However when they arrived, they were just thrown loose into a small paper envelop. No foam packing, no RF bag, no case, not taped to an index card - nothing to protect the cards from damage. Although a love a bargain, I would have paid an extra dollar so that the products were protected in transit."

"Great experience! Ordered a wireless keyboard, received it within the week time that it was promised, everything works, great price."

"The deals and sales are decent, but have no organization or relevancy. I'm assuming it's as they get the deals, but there should be more categorical standards. Having gift cards and business travel packages list together seems like clutter.

And I'm assuming as a give and take, although the deals are great, service seems slow. Took 2 days to process an order. Has been 4 days and I've still yet to see any tracking or shipping information. But they've taken my money."

"Ordered a product on May 9th for a trip I was taking on May 23rd. The charge was deducted from my checking account May 21st. Back from trip and still no package or email informing me when I can expect it. Very disappointed."

"Worst on-line shopping that I have ever had to deal with. Ordered an item on May 1st, and I just received the shipping information on the 23rd. I kept getting the excuse of a platform change with their website. How imcompenent is their IT support."

"I ordered a week ago and no communication on shipping. I agree with the other reviewer... a week to process before shipping is unheard of. You should always ship your products within 48 hours max, otherwise sooner. Not very "rapid" to use RapidBuyr. Still no product on my doorstep. Leaving on vacation tomorrow for a week. Hope it doesn't get returned to sender because of your delay."

"OK ...They started out to be a good company to deal with...Great Prices and reasonable delivery time as well as Free Shipping..

HOWEVER.... My last order was placed on May 3rd....Still no notice of when it will ship...They are saying that the problem is a new computer system ???.... I called them them and all they could tell me is that I would receive an email update the following day..
The email was NOT received...."

"I bought the most beautiful android tablet from RapidBuyr, Asus Transformer. It was mailed quickly and appropriately. Unfortunately, the tablet had a defect that would not wake up from sleep mode. Suzanne Redlich, RapidBuyr's team associate, immediately started the process for an RMA. For some reason, Asus would not give her one so she send me a brand spanking new tablet in the meantime. Now, I had two tablets. I mailed the defective one back when I decided to keep the new one. What company trusts you enough to send you two units when you only bought one? None! They make you mail the bad one and send you a new one once they receive the bad one. You know how it goes. RapidBuyr is a first grade company offering first grade products, with a first grade Customer Service department to back them up. I totally recommend RapidBuyr to anybody. Thanks..."

"Not a good start. I ordered the product a week ago and had not received any shipping info. Today I submitted a customer service inquiry and suddenly the product has shipped. A week just to ship is unheard of these days and no info after purchase for a week is equally rare. I hope the product doesn't disappoint whenever it gets here"

"I haven't gotten the product yet, so I will assume it is as ordered. But, that the fact that I don't yet have my order the point of this review. I submitted my order on 4/10/12 at 1:36pm Pacific Time. The order shipped out 4/18/12. The site says most orders go out within one or two days. Maybe most do, but I do not understand why it took them 8 days to get this in the mail. Maybe I am spoiled by Amazon, but 8 days to ship anything out is ridiculous. RapidBuyr really needs to work on their turnaround time to competitive with other online stores (not just Amazon). "

"Ordered "RedDot Design Award Winning Wireless Headphones". The price was right and it arrived in a timely manner. Unfortunately, the headphones did not meet my expectations and were a great disappointment because they did not fit and were extremely uncomfortable. My head is slightly larger than the average person, but someone did not take the time to design them to fit a slightly larger than average head. They feel like a vice grip on my head and are itchy. It's a shame because they look great and probably function just fine. I didn't even bother to turn them on though because they fit so poorly and my ear lobes itched terribly, so I just put them back in the box. Now I'm trying to return them and so far that hasn't been very easy either. I've bought products in the past from RapidBuy that worked out just great. Seems like they might make be trying to make it difficult to facilitate return of items, however. It should should be easy to do, but I have to dig deeper than I want to to find out how. So far customer service has not responded to my email inquiry for over 24 hours."

"RapidBuyr was very quick to process order and instruct me on how to contact vendor - postupstand - regarding a trade show banner display I purchased. Postupstand was also very quick to instruct me to send them graphics to process. This is where it fell apart. I sent graphics; and was told to expect proof within 24 hours. A week later still no proof. After a call, person in charge said no one told her graphics came in. Strange since everything has been automated so far. She promised a quick response. We'll see. Could still turn out to be a good experience if product turns out great. Stay tuned."