"I ordered two things from HayNeedle, one was the kidscraft table/chair and the other one was RadioFlyer wagon. Both of them arrived fast and were in good condition. I will buy stuff from them again!"

"They sell everything under the sun...I ordered to small tool boxes from them and received in one week.

Good, considering it was over the Thanksgiving! What I did not care for, was that the use of Google check out. I do not wish to open an account with Sir Google!

I did call their 800 number and they pleasantly took the order..They are out of Omaha, Neb!

The items were not cheap, however, I would order from them again...

I did have the items that were ordered, follow me around the Internet, until I cleared the cookies! That was very annoying to say the least."

"I ordered a tow hitch adapter for my car. The item came in a timely manner and I was very anxious to install it on my day off (day before Thanksgiving). On the day of, I open the box and immediately notice the hitch was dirty and had stress areas as if it was already installed on a vehicle. I didn't care much because it was going to get beat up once installed under my vehicle. I proceeded to the bag of hardware and began a item check and noticed I was missed a lot of hardware. I called Hayneedle to tell them my situation and they politely put me on hold to contact the manufacture of the hitch. The manufacture was closed at that day but Hayneedle promised to contact me within a few days. I was sure they were going to call me after the holiday weekend but the evening after Thanksgiving I received a phone call from a representative from Hayneedle saying they were going to refund me the money and email me a shipping label to have the item picked up from FedEx and returned. She then told me that they raised the price of the tow hitch but offered to set up a new order for me at the old price so I wouldn't have to pay the extra amount it went up. The new hitch came in two business days later and everything was brand new with all the hardware. I would have definitely bought the tow hitch for a little more just because of their Great customer service."

"Hayneedle appears to be a internet virtual mall. Through Hayneedle, you can shop with many internet retailer. I purchased Laser Veil from RadarBusters on Hayneedle.com. If you have been shopping for Laser Veil, you will find that pretty every place is selling at a small price range because of the MAP pricing limitation. I purchase from Hayneedle because of bing cashback promotion at the time.
The service is excellent. I received the package three days after my order date. However, because I did not receive a shipping notification, I had to call in to find out the status. I did not have to wait long before a friendly person answered my call and provided me the shipping status. I will definitely check out Hayneedle.com for my future purchases."