"Racquets took longer than expected to be shipped. Opened the shipping box to find one of the racquets had been shipped with broken strings. I've contacted the company and have not yet received as response. J"

"The folks who work at Racquetworld are human beings, who act like human beings - respectful and even considerate, no less, who treat their customers like human beings. That shouldn't be a big deal, but it is. On top of competence and efficiency. Amazing to discover that it's possible still to have both "aspects" of a business interaction. Keep it up, Folks. I, for one, am very grateful.
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"always good products, delivery and service"

"Easy to navigate on the site and good selection of racquetball racquets. Deliver the racquet by parcel delivery on time."

"I ordered wrong items rushing but I emailed the corrections and left voice mail corrections. My order still wrong. I paid 36 dollars to send items back. Order site not user friendly to change or cancel order"

"Great customer service. They didn’t have the shoes I initially ordered in stock, so I promptly got an email letting me know and I emailed back and let them know what pair I wanted and they changed the order and refunded me the difference."

"Super fast delivery and packaging A-OK"

"order shipped same day. got it 2 days later. exactly what i wanted. great experience. "

"The website is fine and the safety glasses came quickly. Packaging was fine. However I don’t like the glasses. There is a tiny opening on top of the glass to prevent fogging. The hole is so small I am sure the glass will fog in summer. The lenses distort imagines. I wear contact lenses, that may be the reason, I don’t know. I currently have safety glasses that I love but need to replace. I would get the same brand but I forget what brand I bought. "

"Easy to navigate website and simple ordering and fast delivery with simple return options. I’ll be back for more and sending students to the site as well."

"Return customer, great selection and pricing of racquetball items. They had it shipped and delivered very quickly. Highly recommend using them!"

"The rackets did not arrive because the store sent them to the wrong address, I need a refund and I have already sent them many emails and thI need a solution, my email is ****@**** "

"I have been purchasing the same sneakers from RacquetWorld.com for about 5 years. Head Men's Sonic Mid Indoor Shoes. They are a great fit and provide a nice grip on the court. ( I also use them for walking the treadmill )

They usually last over a year and I have been so happy with the comfort and fit that I just keep ordering them in my size, just switching the color each time. The shoes last me longer as I replace the insoles with orthodic inserts about 6 months in. That has extended the life each time to over a year. I play on average twice a week. "

"My go to place for racquets and balls."

"My old racquetball racquet frame broke, so I hopped online and ordered a new one. Great choices with a number of options for added features. Was very pleased to see that it would be FREE shipping. I'm in Alaska, so I expected it to be several days or even a couple weeks. I received my new racquet within just a few days in perfect condition! Additionally they even sent me a free shirt. I'm very pleased with the product, the price, the delivery, the transaction process and packaging. I'll be purchasing more stuff from this retailer. :-)"