"I was really happy with my purchase, customer service was great. They are a great company and will buy from them again. "
"Service was great. Prices were reasonable. I saw the samei camera I purchased at Quick Stop Digital for over $100 more at another catalog/online store. Delivery was quick and efficient. I definately would recommend this merchant to friends and family. "
"I bought a d3000 camera for my son for his birthday. He loves it. They were very pleasant to deal with they shipped it very quickly!!!! Thanks will do business again!!!!"
"Quick stop digital the best in the business when it comes to professional service and knowledge of the merchandise. I was so satisfied with my purchase I Referred them to a friend of mine. I will always choose Quick Stop Digital for the Quality, Price , and Customer service. "
"I was very please with purchase of my camera. They are a great company and will buy from them again."
"Great price for a Canon camera. Web site said it was in stock. Ordered camera on Sunday. They called on Monday, I turned down the extra battery. Said camera would ship that day. I called Friday. Camera is now back-ordered, but they will provide free 3 day shipping. Next Monday they confirm, camera is going out Tuesday. Free 3-day shipping. Another call. Oops, 3 day shipping is now $25.
Changing stories and broken promises. Show elsewhere."
"I ordered a Canon 7D after talking to one of the sales guys, he promised me they have the camera in stock and will ship it within the next day. I agreed and paid an extra fast shipping service (3 days), since I booked already a photo workshop to use the new camera (9 days later).
Nothing happened for 4 days, even after calling three times the customer service and asked for the shipping.
The customer service was very unfriendly. I talk to three different people and no one cared about my needs.
After four days they told me, they don't have the camera in stock and that I can cancel the order. That is exactly what I did.
This store is not reliable. They tell you everything at the phone but nothing happens.
Never again.
Better spend a buck more and go somewhere else !"
"OMG! Stay away from this no for good "company"..They are famous for bait and switch!!They advertise one price and CHARGE your credit card another amount by hundreds of dollars!! The manager is rude, abrupt and refuses to listen to you, and will SCREAM at you!! This is NOT good customer service..Also, I was told by the manager, my item would be prompty shipped, after he tried to charge me more.. 3 days later, it still was not shipped!!!My item will be sent back,(if I do in fact get it) hoping I do get my money back!!!I WILL get my money back one way or another..
UGH!!Order placed o Jan.6th, still not shipped!!!"
"Don't waste your time and money on this scam site. you will never get what they advertised on their fancy website. if you insist, what you get is countless hours waiting for their 'customer service' and the answer is product unavailable or ask you to pay more for crops. Stay away from this scam! "
"Had a few problems but the manager did his best to make it right"
"Manager is shipping my order personally and ensuring that I get a tracking number from UPS. Really going out of his way to provide good customer service."
"I had a similarly bad experience. After ordering a camera, I got a voice mail asking me to call them back to verify my order. When I called, I was submitted to a sales pitch for accessories and maintenance plans. At the end of the call, I was asked to give them the "deserved 5 stars rating" on Nextag and then send them my Nextag username, which I declined to do. After that, my order, which was supposed to ship within two days, just sat there as "pending" for a week. My email inquiry went unanswered, and when I finally called a week later, I kept getting disconnected when I dialed "2" for customer service from the menu. I sent another email, to which I got an answer that Customer Service would call me back that same day, which didn't happen. Instead, I called again and after several attempts did get through to one of the sales people (NOT customer service). The person I spoke to claimed they had sent me an email saying my camera was on backorder. Not only had I not received that email, I also asked him to resend it for my records, which he said he would do, and that email never came, either. I finally cancelled, and the only good thing I can say is that they haven't charged my credit card.
Update 12/19: I received a call from them today asking me to renew my order with them and take my review down, offering a free iPod."
"They had the lowest online price and included a free camera case and accessory kit. Be forewarned that the free shipping option can take a very long time (17 days after ordering in my case)."
" I placed an order for a Canon Powershot SX21- IS 14X in the second half of October. At the time I placed the order, their internet advertised price was $239. The clerk told me his company was having a contest. 'Would I please leave the feedback right away' so he had more chances to win. I did. Mistake! Quick Stop Digital waited about 3 - 5 days before putting my order through with Visa. They charged me $265. This is ($265 - $239 =) $26. more than their internet advertised price when I called in the order. The clerk told me in return for leaving great feedback, he would get me the 4 day shipping option. My Visa account was charged on Oct 27. The order was delivered yesterday - Nov 18. More than 3 weeks delivery time. I have not yet charged up the battery or done any tests on this. I am a little apprehensive. I hope it is not DOA or defective. The way they have treated me, I will consider myself lucky if it is only refurbished."
"i order NEX-5 sony digital camera for quickstopdigital.com and the price was very good if compare to the other store."