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Verified
1/5

2011-09-13

"Will never order again! Horrible shipping. Placed an order on an IN STOCK product, that did not ship out till 5 days later. Called an emailed, no response to my email and was was told my item would ship out days earlier than it actually did. Nice over the phone but gave wrong information regarding shipping dates and could not give an explanation regarding the delay. "

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Verified
4/5

2011-08-03

"On the one hand they went out of their way to sell a product to me by agreeing to ship a product to me using an alternative shipping method, which many companies just won't do. On the other hand, it took longer than expected to receive the product. I have a feeling they had the manufacturer ship the product to them and then they forwarded it to me (versus them having the product on site). They charged me an extra $25 for the service - I think some of that was to cover administrative time and expenses and some of it was to cover the double shipping. The product itself was great and it was impossible for me to buy it locally so overall I was pleased."

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Verified
5/5

2011-08-02

"I ordered a Doug and Melissa Lion. Your price was considerably lower than all the other places I checked for the lion. Your price was anywhere between $52 to $19 dollars CHEAPER than your competion.
Shipping was reasonable, and I recieved it within 3 days with standard shipping.
"

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Verified
5/5

2011-08-02

"Quality Toys is great. I ordered some chairs for my library and I needed information on the quality of the material used. I was able to talk to a real person on the firs try and they were very helpful. My products came when they said they would and were packed very well. I recommend them highly."

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Verified
5/5

2011-07-13

"We ordered several tricylces for our Pre School Program. I had initially planned on ordering them from another company but found them for a much cheaper price at Quality Toys. They all arrived at once which made checking in the order easy. The assembly was quick and easy. "

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Verified
5/5

2011-05-17

"Quality toys was the only provider of the trampoline netting and replacement poles we needed to get my sons trampoline back in working condition. They were very helpful in ensuring that they had the right parts and were reasonable on shipping to Hawaii.
Thanks
"

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Verified
5/5

2011-05-16

"Price was great and the customer service was even better. Ordered it and it was shipped very fast."

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Verified
5/5

2010-11-26

"Quality Toys has been an excellent find on the web for high quality children's toys at reasonable prices. I love the Melissa & Doug brand and they almost always have something on sale or clearance. This particular order I had intended to just pick up a birthday gift, but found so many great deals that I got a lot of my Christmas shopping out of the way early. The customer service team was great, when this order didn't come right away I emailed them, got a reply within hours and I had the order within 48 hours. You just don't find that kind of service everyday. This site will remain bookmarked for years to come as my little guy is only 18 months old!"

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Verified
5/5

2010-11-23

"I am a grandmother who is ordering the majority of Christmas toys on-line this year. While researching my purchase at well over 200+ sites, the best price, by almost $100, was QualityToys.com. Their checkout process was streamlined & simple and the item arrived the NEXT DAY! What more could you ask! I will always check their site first when purchasing toys in the future."

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Verified
5/5

2010-11-22

"Excellent experience. Lowest price in comparison shopping of other online retailers. Great quality of product. Quick and efficient service. Could not ask for more."

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Verified
5/5

2010-10-20

"The quality of the toy chest I ordered was great! Shipping was quick and the updates on my order as it was being processed was very helpful!"

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Verified
2/5

2010-10-10

"Excellent shipping time, although the product was a bit dated (previous years model--a calendar with 2007, 2008, and 2009 on it)"

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Verified
5/5

2010-10-04

"I was very pleased with my shopping experience at QualityToys.com.It was my first time shopping at the site. I found the site while searching for lowest price on a particular toy set that I wanted to buy for an upcoming birthday party I was attending. The prices were so great that I purchased extra items for my son as well, and I spent a lot less than I would have at other sites or at local stores. I was skeptical of the site at first since I hadn't used it before, but the site credentials checked out and there were no negative reports from the BBB.Also, the prices were too good to pass up the deal.Everything arrived quickly and in perfect condition.I am very happy with my purchase from QualityToys.com, and I intend to shop their site in the future."

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Verified
5/5

2010-10-04

"Our experience with this company was exceptional. Our order was processed quickly and the order shipped and received promptly. Our items arrived in excellent condition and were exactly what we expected. Would do business with this company again in a heartbeat!"

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Verified
5/5

2010-10-04

"This is the first purchase I have made from this company.The service, communications and fast shipping was second to none. The price was also great. Thank you/"

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