"I was skeptical after reading some of the reviews, however the company completely exceeded my expectations. The staff was friendly, helpful and available to me. I had many questions and doubts about how this would go. My mind was put at ease, the purchase went smoothly, and I was very satisfied with the shipping and quality. This is a terrific company. All I can say is make your own experience with this company, do not listen to those who create negativity. You will not regret it. "

"While checking out Quality Flooring 4 Less before I made any orders, I found this review site and was quite disconcerted with the extremely angry and the extremely glowing reviews - I've gotten to the point of not trusting either! But it worried me,so I checked them out on the BBB site and was willing to give them a chance.
I voiced my concerns to the company and they were very accommodating and pleasant about handling the order in a way that was most comfortable for us.
I ordered cork flooring. The price was the best I found anywhere, delivery time was 6 days to Clarkston, MI. The DHL delivery guy let us check all the boxes for correct item numbers and for damage and let us open a box to make sure it was what we ordered- he even helped us get the boxes stacked in the garage.
No complaints - we would definitely order from them again!"

"Beware - Don't trust these guys. It's not worth the hassle. They told me my order would be shipped to my home, but I had to take two cars (because of the weight) over 50 miles to pick it up myself. They also promised to sell me a few more tiles if I ran short, but no one will call back after numerous phone calls and e-mails. They are only intesterested in large orders, then the customer service disappears!"

"great products and prices"

"I am more than pleased with the quality of service and product that I received from Quality Flooring 4 Less. Their staff was very helpful in advising me with the tile that would best suit my needs. I received several sample tiles that caught my eye and after several extremely helpful phone calls and emails back and forth my husband and I finally decided on the Antiquity hardwood. It is beautiful and very high quality (this company, in my opinion has not only lived up to its name but exceeded my expectations with their great customer service and helpful advise. ) I can't stress it enough... IF YOU WANT A GREAT PRICE ON TILE ALONG WITH OUTSTANDING AND HELPFUL CUSTOMER SERVICE, THIS IS THE COMPANY FOR YOU. THEY GO OUT OF THEIR WAY TO SATISFY!"

"This was the easiest, large purchase of hardwood flooring I could have imagined. Not only were they the lowest cost provider by far for our mirage flooring, but their customer service was top notch. Our builder was so impressed that he is going to use them in the future to help save clients money."

"I needed some tile in a major hurry - I got the best price at Quality Flooring 4 Less. The best part however was the service - they followed through to make sure I got what I needed on time. I would definitely come back to them for any flooring needs! On a previous order, I received a couple cracked tiles due to shipping carrier handling - a few days later the replacements were at my door."

"I ordered tile from Quality Flooring 4 Less and saved around $3.00 a square foot (or around $800 total) compared to other tile retailers. The Quality Flooring 4 Less team was very supportive and responsive during the ordering process - from ordering to shipment."

"Picked up the tile yesterday. Process, communication and customer service were very good (as well as the best price by far!). Will buy from them again."

"Placed order on Mar.2, 2010 and was advised that one item would not be available until April 9. I accepted the date and expected to start the project after that date. Kate from Quality Flooring worked some magic and was able to get the order completed and shipped to my home on the 19th of March, allowing us to start the following week.
We had 2 local prices on the tile from Home Depot and a family owned store, Quality Plooring beat both their prices by more than 50%, saving us over $5,000. (yes it was a large job).
I would recommend them to anyone starting a big tile job and Kate was great as our sales rep."

"We've used QF4L on several occasions and was extremely pleased with their customer service, price and the Datile slate tiles. QF4L arranged for us to pick up the tiles from a local Datile distribution center, saving us even more money than having them delivered. Would we use QF4L again? ABSOLUTELY!! They were professional and very attentive to our needs. The turnaround time for the product was within 48 hours since it was being shipped from another city. QF4L did all the work for us, we just paid via PayPal and picked up the tile. How easy! Thanks for helping us with our flooring needs."

"I was skeptical as well on ordering after reviews but after talking the Kate and Aaron via Chat I figured it was worth the risk. The interceramic tile that I ordered was 3.50/sf cheaper than other stores. It also was directly ordered from the manufacturer.

The order (in calfornia) took about 7 days, which was faster than I anticipated and this was after there was a little mistake on where it was shipped to. But Kate was quick to respond to that request and fix the issue.

Everything was pretty smooth and I am very happy with the purchase.

The only thing that could have been a little better was that I was informed that it could be shipped to my door and it could not (18 wheeler, which I didn't know, cannot make it up my street) so they after ordering told me they needed to pick a location and that their shipping company didn't give me any heads up on the order.

I would give it a 4 out of 5, or 8 out of 10.

But I am happy that I placed my order with them."

"I read all of the complaints about QFFL and was very skeptical about purchasing their products. I was looking for a high end hand scraped engineered flooring (Anderson Virginia Vintage to be exact) and saw their ad on ebay. Their price was easily $3.00/ft less than any one else. I called and spoke with David, who also goes by Aaron. He was very polite and straight forward about his pricing and shipping method. Still not a believer, I expressed my concerns about sending $6500 to someone on the internet who I know nothing about. He assured me that he would place an order with Anderson Flooring who would make my floor available to a local distributor for pickup (no shipping charge). In order to convince me that he would fulfill his part of the deal, he allowed me to pay for the flooring when I picked it up. "Fair enough", I said and placed the order.
In 3 days, he notified me that my product was ready for pickup. I went to the distributor, was able to inspect the flooring, paid for it, and brought it home. The entire transaction couldn't have gone any better. This floor I paid $6.09/ft sells locally here (Florida) for $14/ft. I don't know if he has a brick and mortar store or is just a guy with a cell phone and a website. but he did exactly what he promised to do at the price he quoted. That's more than a lot of the big name sites do. I never had an issue getting a hold of him. If he wasn't there, he always returned my calls. The entire staff was always very polite. I would definitely buy from him again."

"What I write here is NOT fabricated. I am a real person who my husband and I decided to remodel our home. We have dreamed of a full house of slate tile for years. Quality flooring4 less provided us with the perfect flooring and all needs to have it installed properly, as well as save us literally a thousand dollars!!!!Kate worked wonderfully with us to see that our order went smoothly our pick up was perfect and all in tact. WE DID NOT have it shipped to our home as this is stated it is not advised! Tiles and flooring a delicate when being sent through other distributors who frankly dont give a damn what it is. My 600+ sq. ft of tile does not have one broken piece. I highly recommend them and would tell anyone to do the same and ask for Kate! All around PERFECT buying experience. Thank you soo much. Keith and Buffy"

"Original purchase date: Wednesday, September 30
Item Purchased: 930 ft of Armstrong Afzelia
Flooring Sales Rep: David
Payment amount: $2873.83
Payment method: Visa
Shipment arrived: 10/9/09 with one box damaged. Per their company policy: Customer satisfaction is our number one priority. Please check all merchandise upon arrival. If any boxes appear damaged, note this on the bill of lading and have driver sign. QFFL will replace immediately any damaged items, but it must be noted at time of delivery.
Since one box was damaged, we noted it on the bill of lading per instruction. I contacted David afterwards and was told to email them the bill of lading. I did so on 10/16/09. No one responded so I called and left messages and emailed David. On 10/27/09, I received email from Aaron asking whether I need a refund. I answered yes, but no refund was ever issued. Since then, I have called on at least 3 separate occasions. No one would return my call. I emailed them again on 1/3/10 notifying them that if they do not respond again within a week, I would file a complain. I never got a response and I filed a complaint with BBB. These guys are not trustworthy and would not honor their own customer satisfaction guarantee. Even though their prices are good, I would advice to steer clear of them as you will never know what you would end up with!"