"I have ordered two bumpers and aftermarket equipment with my JK wrangler. One bumper had three issues and instead of hasseling me and making things hard they simply said let’s exchange, return, or swap let us know. I even had to wait an extra week due to snowstorms and they were awesome! Highly recommend them!"
"I’ve sent multiple emails about returning a stainless clutch line that didn’t fit my application. I never got a response on my return."
"Always have a please experience dealing with Quadratec. Their customer service people are really helpful and nice. Ordering is easy and the product arrives quickly. It's the ONLY place I order Jeep parts and accessories"
"Over 3K in merchandise on back order for more than two months. Everything ordered is still for sale and showing in stock on the website and in the catalog. I won’t be using this company in the future for any of the three Jeeps I own and will be spreading the word on the forums and clubs I belong to also. Giant waste of my time."
" i buyed front seat covers and back only got the back i well never buy nothing here again"
"Got the run around. Phone calls on hold for 30 minutes, then they HUNG UP. Phone calls not returned. Emails not returned. Then told to call the manufacturer, who told me it was Quadratec's fault. ARGH!!!!!"
"Yes, this is a service-oriented store. I like their store purpose. Their delivery speed is what I expected. I will go down and buy again."
"I got this for my Toyota 4Runner and it works great! Install is a little tricky but solid. Make sure to have some 2x6’s available for mounting purposes. Fast shipping."
"There are no places for the left & right seat cover hooks to attach on the underside of the YJ front seats so I had to cobble up lengths of solid wire with loops on each end to give something for the hooks to attach. A hook on the left side could then attach to the opposing hook on the right side underneath the seat. Two of these wires took care of the four hooks for each seat."
"Service **** don’t buy from here"
"I purchased the Superlift 587 lift kit with Fox Shocks.
At no time during the process was I informed half of the product was out of stock. (Front coils)
Only after receiving the parts was I notified that the front coils were out of stock and only after calling and chatting 2x, was I informed of the duration of the delay (3 weeks).
Explaining I had already purchased the product and was not interested waiting on their product, I wanted to return the item.
They informed me I could and there would be no restocking fee. But they would not cover shipment.
So, to recap, they sold me a product they didn't have in stock, they didn't answer me it was in stuck, they then failed to deliver the product as promised, and they refuse to cover the shipment costs to return the product. "
"Great price, fast shipping. Thank you"
"Good in ease of finding what I needed. As for the shipping company they used(Fed Ex) they get an F."
"Glad to get rid of my old rusted up chrome steel rims....U made it happen"
"They are always quick and very customer friendly. Products are always good quality. Fast shipping. "