"First, my earrings broke IN THE BOX. Then I was sent a replacement with cracked stone. Does REAL stone cracks that easily? Being sold this questionable earrings, I would not receive refund for the same poor quality necklace."

"It shipped fast, good quality, and just amazing!"

"Produits non conforme à la description, avec des défauts majeurs.

Emballage très bas de gamme prouvant bien la qualité du produit lui-même.

Faux certificats d'authenticité.

Site trompeur annonçant jusqu'à 80% de réduction, je vous défi de trouver ne serait-ce qu'un produit à 50%, 40%, ou 30%...

Passez votre chemin si vous voulez acheter chez eux, j'aurais mieux fait de croire les clients mécontents qui ont ici laissés des avis négatifs.

J'ai voulu y croire...tout comme vous.

Alors vraiment ne prenez pas le risque d'être déçus...

C'est à cause d'entreprises de ce genre que certains n'osent acheter en ligne...

Je me demande bien comment QP Jewellers va tenter de résoudre ce conflit...
...avec sûrement de belles phrases bien tournées, très professionnelles, malheureusement ça ne suffira pas...en tout cas pour ma part.

Directeurs de QP Jewellers :

MR DAVID CHRISTOPHER ADAMS
MR MATTHEW WILLIAM SILVERSIDES

M. David Christopher Adams occupe 7 mandats dans 7 sociétés actives,
a démissionné de 0 sociétés
et a occupé 3 mandats dans 3 sociétés dissoutes.

M. Matthew William Silversides détient 8 mandats dans 8 sociétés actives,
a démissionné de 1 sociétés
et a occupé 8 mandats dans 8 sociétés dissoutes.

Leur plus long mandat actuel s'étend sur 10 ans, 2 mois et 29 jours chez QP JEWELERS LLP

La trésorerie combinée à la valeur bancaire pour toutes les entreprises où MATTHEW et DAVID détiennent un mandat actuel est égale à 25,5 K£,
une valeur totale combinée des actifs courants de 1,2 M£ avec un passif courant total de 938,4 K£ et
une valeur nette actuelle totale de -314,7K£ .

Faites vos recherches sur leurs différentes sociétés et statuts, faites vous votre propre idée vous comprendrez.

TÉLÉMAGOUILLES...
...ON S'EN MET PLEIN LES FOUILLES

Dédicace aux Inconnus ;)

N'est-ce pas Messieurs les directeurs ?"

"I use this shop now a few times and I am always very pleased with jewellery I get from here. My wife is now collecting from this shop I think!!! Shipping is always on time and the staff help me a lot. Perfect every time. thanks!!!"

"I purchased a gift on QP Jewellers website and was a bit late on getting delivery before going on holiday. I was advised on the phone that the delivery location could be changed to my holiday destination. I was very skeptical at first, but sure enough the jewellery arrived by DHL. Over the moon with the jewellery and received wonderful service from them. I will be using them again 100%"

"I recently bought a necklace from QP Jewellers and the service was top notch from start to beginning. The delivered it on time as promised and the necklace is more beautiful in real. Thank you, QP Jewellers. Will purchase my jewelry here from now on when needed."

"
Mon ordre était pour un collier de rubis. Le collier est magnifique et la livraison a été très rapide. Je vais bientôt utiliser QP Jewelers pour commander des bijoux plus beaux. Merci beaucoup QP Jewellers."

"This must be the third of fourth time I have used QPJewellers to satisfy my partners jewellery habit. On this occasion I bought her a ruby and diamond bracelet and took advantage of the free diamond studs using a code (DIAMONDS). As usual the jewellery arrived on time and my partner loves the jewellery so much. Also, Johnathan is a brilliant help and a huge asset to the company. Thank!!!"

"A few months ago I bought a (what I thought at the time) quality sapphire necklace. Less than a month later and after only a few wears, the sapphire popped out (see photo). I emailed QP requesting a return. "Jonathan" assured me he would look into processing a refund once I sent it back to them, so I sent it along with the form clearly stipulating that I wanted a refund. I heard nothing back, so after 3 weeks I requested an update on the situation. "Jonathan" explained that the necklace was being repaired as this was supposedly what it said on the form. Luckily I had filled out the pdf form electronically before printing it and posting it, so I double checked. Once again, it clearly stipulated on the form that I wanted a *refund*. I sent the electronic form to prove that I had requested a refund. "Jonathan" assured me I would receive a refund shortly. 11 days later I had not received a refund but instead received 2 emails from FedEx advising me that I would be getting a delivery from QP to an address I no longer lived at!!! I had to make an international call to FedEx to tell them to return the package to the sender as there had been a mistake. At this point I tried calling QP several times and they did not once answer their phones. I emailed them instead. That was 5 days ago now and I have finally received a refund - except it is $30 less than what I paid (not to mention the added expenses of tracked postage and an international call). I am not chasing QP any further as I am beyond fed up with this whole fiasco. Save your money, time and sanity and get your jewellery somewhere else."

"We used this website to purchase jewellery for my daughters bridesmaids. After searching through the website we decided upon aquamarine stud earrings with matching necklace for each bridesmaid. We did get a discount from qp jewellers as we purchased more than 5 items but its always a good idea to ask them for a discount.

The jewellery looked stunning and it was perfectly packaged. The girls were delighted with the jewellery and gives them something lovely to remember the wedding with.
"

"Ordered a wonderful pair of emerald earrings and also a matching necklace. I was given help over the telephone by Gary who appears to know a lot about jewellery. Items arrived within one week and look gorgeous. Recommended. :) "

"My partner had bought an engagement ring from QP jewellers to which sadly didn't fit we finally got a hold of the company and they said if we sent back the ring. they would send us the next size up within 1 week. Fab we thought. 2nd week we called. It was being 'hallmarked' so another week turnt into 3 weeks. with multiple phone calls and emailed. all unanswered.. finally got an answer and was told our ring would arrive on the Tuesday. it then arrived on the Wednesday. Afte. Putting the ring on and going to bed I awoke to an extremely swollen finger. Managed to get the ring off with difficulty. went to a Jewellers to have ring measured. They had mad us wait over 3 weeks to send back the same. size that was ordered originally. By this point my poor fiancee was a bit frustrated. as was I. Multiple emails and again phone calls and nothing. I had to personally write a complain on their Facebook wall to which i told them I was going to get trading standards involved. they conacted me right away we arranged a full refund of said ring and waited for the 'returns' confirmation email. This took another 10+ days. I managed to get just the returns cost covered from this disgusting company. what should have been a memorable time in my life us most definately that but not the most plesant memory. I am still without a ring as I am trying to find the perfect one now. So thanks for nothing QP. "

"Website is very good and wife loves the necklace. Thanks a lot."

"I ordered a simple necklace for my Fiancee as a gift for our wedding day.

The necklace which arrived was nothing like described. The three sapphires were of such dissimilar colours of blue that they were like navy and sky blue.

The prongs used for mounting the stone were very very erratically arranged, and were nothing like the illustration on their site where the picture showed a nice tidy finish.

Even the soldering where the chain attached to the pearl was of terrible quality, with a large sharp lump.

They refused to accept that it was not as described, so I waited for 4 weeks for a refund, and they refuse to cover postage costs despite the fact it was not as described.

In Short, They violate the Sales of Goods act and are not to be trusted. If you want a piece of rubbish which is not as described followed by terrible customer service, QP Jewellers is the place to go."

"I had a rocky start with the company. I paid by credit card and it was declined. Using this site meant that my card provider thought it was a potential fraud so stopped my card. I got the card freed the following day and attempted to purchase the item. I left a couple of messages - I never managed to speak to an individual at all at any time I called - always went direct to voicemail. I left a message saying that I needed to talk to them as I required the item by 3/10/13 as it was my wedding necklace.

I received a call back. Asked if the order had been placed - they found the failed order - I explained my credit card stance and they were surprised. I asked if the item was in stock (yes) available for delivery by 2/10/13 as stated on the website (promised 30/9/13 delivery) and the emeralds were as dark and clear as in the picture (yes taken in a studio). So I was reassured and placed the order over the phone. Big mistake!!!!

The necklace hadn't arrived by 2/10 so I started calling and leaving messages. I also emailed and contacted via the website. Couldn't get live chat t work. My wedding was last minute so had many other things to do as well as this.

I eventually recieved a call back on 3/10 and they confirmed that the necklace was in Edinburgh being hallmarked (so made to order and not in stock????) and would be sent out after that - cold not guarantee I would receive by midday 4/10 when I was leaving home to get married so I asked that the order was cancelled and also sent an email to this effect to cancel.

The order email stated that I would receive an email confirming dispatch by Fed Ex and a tracking number. This was never received.

My wedding day was wonderful but I didn't have the new necklace that I was expecting and this did ruin the day for me.

On return from honeymoon we had a few royal mail failed delivery notices so my husband collected these the next morning (15/10). I was shocked that one of the packets was from QP.

No receipt inside just a couple of business type cards and a box. I had a look at what I should have been wearing and the necklace was broken! One stone was missing and loose in the box. Also it was not as pictured - a much lighter green colour and very opaque so not as pictured on their site.

So I am left now trying to return the item and get my money back - I have to return at my expense with insurance and tracking.

My credit card company was right in hindsight and I should not have purchased this item at all."