"Everything about this company is excellent. Buy with confidence and if you have questions don't hesitate to call, they are extremely helpful. I've order from them several times and every time is excellent! "
"I've purchased quite a few items from Pure-Triumph and they've had the best prices on everything by far. Many items are regularly discounted, as well as they often have discount sales. Shipping is free for orders over $98, and customers outside FL don't pay sales tax. Many items are in-stock, so I receive them much quicker than ordering from the dealer who has to order from Triumph in the UK.
Customer service is great. I had made a mistake on my order and they fixed it quickly and painlessly.
Overall very satisfied."
"I purchased several items for my new bike and was initially a little nervous spending so much over the internet with a company I had no experience with. It turned out to be a great experience and I will order from them again. Everything came on time and I could not be happier. They provide a great alternative to purchasing items directly from your dealer."
"Very good product, and fast shipping. "
"Overall I was satisfied with my recent parts order from Pure Triumph. It seems none of the on-line US Triumph sites vary in their pricing so it's nice to find a dealer that offers any discount. Would I buy again, yes, I am satisfied with my overall experience. I will add a couple of comments for feedback to Pure Triumph if they are reading this. My representative was helpful but seemed like maybe he was having an off day, he was not rude in any way, just a little short, maybe this is just the hazard of a phone order vs. on-line. I didn't receive any email confirmation of the order, nor did I get a shipping notice, both would have been nice just to know how things were progressing. And my order was short one item but there was no mention of this in the first package. Only when I called was I informed that the missing part was on its way.
So, I got my parts and saved some money, the customer service and order follow-up was not quite as good as it could have been but I will continue to do business with them. HTH "
"Great communication. Very pleased with products.
Will order from them again."
"Outstanding services of shipment, accurate online clothing & accessories web...."
"Pure-Triumph can be trusted to supply only the highest quality genuine Triumph accessories for my late model Bonneville T100 at a great price."
"Everything went Smooth, Customer Service was Quick to answer Questions. Very Happy and I Will Be Back again"
"I consider myself a connoisseur of getting the best price for motorcycle gear and parts. I go as far as ordering from overseas where the euro to usd conversion rate saves me 100-300$ per equipment and dont mind a week or two wait to receive my item. However, I needed a quick shifter for my Daytona 675 and rear seat cowl pretty quickly and could not find a good deal. Then I happened upon Pure-Triumph. They offered a rewards program and discount codes which saved me a good chuck of change and shipped from USA. I was skeptical because of the discount and availability since they were in stock and seemed too good to be true. I ordered both and one item was shipped the same day and received three business days later. The other was shipped following business day and received in about the same 3-4 days. I contacted Adrienne* day after I ordered because I didnt whole heartedly trust it shipped and received a prompt response stating date it shipped and follow up with shipping information. Great customer service. I will continue doing business with this store."
"I placed my order with Pure Triumph on the Wednesday and change the order the next day by adding an extra item. I rung them and talked to David, he was very helpful and friendly. He found that the order had already been processed and was very apologetic that the extra item couldn't be added to the order, sso he sent them post free. Now I live in New Zealand and the first package arrived after only 6 working days. The second part of the order was 2 days later.
Out standing service and I would highly recommend them to all. I will be purchasing from them again. "
"Quality is awesome, Adrienne in customer service was fabulous work with!"
"The tee shirts I ordered were very nice. I love the feel and quality"
"The back ordered item took a little while to get here but did arrive in good shape. "
"Ordered 11/29/15 and received 12/14/15. It is a gift so I can't comment on the item until after Christmas. I received updates about the order via email which was nice."