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Verified
5/5

2013-12-30

"Made an emergency Xmas present order from the UK on 23rd Dec. Couldn't believe my eyes when it was delivered here from the US on the 30th. Amazing. v. happy"

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Verified
5/5

2013-05-20

"It was the first time that i bought in Pure Ducati. The first of may others! Thank you."

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Verified
5/5

2013-05-19

"GREAT SELLER! Great Prices and quality packaging and shipping! Extremely satisfied with their service. "

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Verified
5/5

2013-03-22

"My experience with Pure Ducati was without a doubt the best i've ever had with an international seller as i'm from Sydney, Australia.
I dealt with the same sales person Adrienne Wahl who i found to be honest and extremely reliable and very contactable with quick responses with any concerns i had regarding my order. Everything arrived well packed and in A+ condition. Everything i ordered was geniune,authentic,tagged and sealed. Without a doubt do not hesitate to purchase from Pure Ducati. 5 Stars from me. Thanks Emilio Grasso

"


Verified
4/5

2013-02-27

"My first order I was told it would come in 10 days - it took 18 days!
Im still waiting for the T-shirt to come which was not available in the first order.

I have since placed another order - be interesting to see how long it takes -
over all its a good service however very expensive to Australia - $75 shipping!!!! that's wayyy to dear
"


Verified
5/5

2012-12-28

"Shipped on time, happy with the merchandise. Would order again without hesitation"


Verified
5/5

2012-12-26

"great products, excellent service"


Verified
5/5

2012-12-03

" Fantastic!!! I purchased a T-Shirt & a Coffee Mug. Both were Really cool!!! My Only complaint is the T-Shirt (Size XL) was about 2 inches "Shorter" then Most other XL T-Shirts, So it won't stay Tucked into my Pants!!! (I LOVE the Coffee Mug!!!)"


5/5

2012-10-31

"Awesome Testastretta shoes that were hard to get - thanks for the excellent service and effort you went to. Totally appreciated. Michael M (Sydney, Australia)"

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5/5

2012-10-03

"The transaction went well, i was supported by customer service on an item that may take a while to deliver so she suggested similar item that is on stock. For a customer, that is exceptional service. I will definitely bookmark this website and will order soon. I am enjoying the ride on my new Monster and am enjoying it with great apparel too. Thank you and more power!"

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Verified
5/5

2012-06-01

"I was sending this link to my son, a Ducati owner, and thought I should share my comment with other Ducati enthusiasts, too. "You are probably WAY ahead of me on Ducati, however, I wanted to share this web site with you since it's where I've had the greatest success (and received outstanding customer service) regarding Ducati items I've purchased for you."

Last fall I was searching for specific Ducati apparel and had a short time frame, so I phoned the store rather than place an order on-line. The calls went through, but no one answered. Strange. I tried twice with the same result. Then my phone rang. There was a problem with the Pure Ducati phones and while they could see my call come in, they couldn't answer. So Customer Service called *me*, explained the problem, took my order and the merchandise was in my hands within a few days. I highly recommend that you begin your shopping with Pure Ducati. Prices are competitive, if not lower than other dealers, and customer service is superb!
"

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Verified
5/5

2011-08-25

"The customer service staff was great! I wasn't paying close enough attention and accidentally ordered the wrong size shirt, but I called right away and they fixed it immediately with no problem. Everyone I talked to was very friendly and they were super helpful."

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5/5

2011-08-18

"I was shopping around for ducati apparel and Adrienne at Pure Ducati went out of her way to get me what I needed it when i needed it! She sat for hours working through my list and even had staff members try on some of my stuff to ensure I got a perfect fit before shipping out. This is what great service looks like!"

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Verified
5/5

2011-07-20

" i maker a 2 order and the pure ducati is the greattt supplier
i give you 12 rated
"

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Verified
4/5

2011-06-28

"I have ordered a couple of items for my Ducati - to try out the service before placing a much larger order. It has taken 4 weeks for the parts to arrive even though I was informed that it would take 10 days. Apparently, they send an automated email and if the goods were sent to a US address it would take 10 days - I am in Australia. Apart from the lack of communication at the start, the rest of the service has been good, they were the correct parts and I would consider ordering from the Company again in the future."

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