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patricia1953
Verified
5/5

2006-05-12

"These guys are the best. They are honest, friendly, and provide the fastest shipping for all the products! "

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Pricing of products and services
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Overall quality of ordering process
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Overall quality of the company
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
gyverpete
Verified
5/5

2006-04-29

"I purchased some minidisc blanks from them. They shipped quickly and the price was the best I could find online. They were courteous and emailed me with order confirmation, shipping confirmation and follow-up. I highly recommend Pro-Tape / Mr. Tapeguy. Keep up the good work!"

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Overall quality of the company
Pricing of products and services
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Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
mrtapeguy
Verified
5/5

2006-01-22

"These guys are great! Competitive internet pricing and friendly customer service plus a wide range of things for creative types."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
Resolving problems
N/A
Making decisions on their own
N/A
Being trustworthy
Being easy to reach
Overall customer service
Customer service resolving problems
N/A
Customer service being easy to reach
Customer service making decisions on their own
N/A
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
ppk
Verified
5/5

2006-01-19

"Had best price for AY-DVM63MQ Panasonic tapes. Shipped the order next day providing with tracking number. Everything was packaged very carefully, and arrived in perfect shape. Thanks -- very positive experience!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being trustworthy
Being knowledgeable
Resolving problems
N/A
Making decisions on their own
Being easy to reach
N/A
Overall customer service
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
tuffptn
Verified
4/5

2005-10-19

"great price on panasonic ay-dvm60ej mini dv tapes. shipping could be a little lower but overall shopping experience was great. good site and got the stuff relatively quickly."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
pecel
5/5

2002-12-13

"Great Prices.
Friendly Customer Service.
A+"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Overall web site
Web site being easy to use
Web site reliability
Speed of web site