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Verified
5/5

2018-09-21

Great Computer

"Recommended by a friend to try out Pro-Star Computers. Lots of choices, selections, and easy configuration with the website. Check out was simple and just had to wait for delivery. Very happy with computer everything I was expecting."

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Verified
5/5

2018-09-11

Top notch company

"I got a great computer for around 600 dollars less than the competition. The support team was awesome and answered all my questions."

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Verified
5/5

2018-09-03

how is this company not larger? best customer service in the game

"I was very hesitant to buy a computer from Prostar and did my research before making my final decision. I made a mistake and was worried about using their customer service. I was able to return the item and get a refund within a week. It was crazy to me that when i called their support center you immediately got a customer service representative without any robotic system to try to navigate your way through their menus to get to a damned representative. It was awesome experience. They are by far the best in the business. USE them over anyone else. I swear you wont regret it."

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Verified
5/5

2018-08-30

Best laptop seller

"I bought a new 2018 model Asus laptop from ProStar computers and their customer service is impeccable and simply the best. Had a few questions and called them up and they promptly cleared all my doubts. Through their discount program i was able to receive a student discount which i haven't seen others offering. I would definitely recommend them without hesitation. "

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Verified
5/5

2018-06-23

Prostar has outstanding customer service

"I first bought a laptop from Pro-star in 2013. I was unsure of what specifications to get, so I emailed their support staff and they sent me multiple laptop builds that fit what I needed from my laptop. After some back and forth about the speed of hard drives according to their size and RPM, I purchased an ASUS laptop and have used it as my primary gaming computer for five years. I'm finally ready to upgrade, and Pro-star is the first place I'm going to for a new rig."

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Verified
5/5

2018-05-09

Great Products, Even Better Service

"I was considering an off the shelf computer when I found Pro-Star. Not only can you custom build you laptop, but that have an amazing warranty. When spending $4000, you don't want to get treated the same as the guy who bought a $500 setup. So I went with the boutique build. Not only do they use high end "off the shelf parts" but they have desktop processors in their Clevo laptops! Absolutely amazing machine. I ordered my laptop, it was built and arrived in less than a week. This thing is amazing. Soooo glad I didn't buy a cookie cutter laptop. Everyone is blown away at this thing and super jealous. I will recommend Pro-Star to anyone who is looking at getting a high end laptop. Especially if you are looking to add SSDs or Ram because you don't like the specs of the brand named laptop. Ends up being cheaper and better, with a serious warranty. Look anywhere you want, Amazon, New Egg, everyone loves their Pro-Star! If you have any questions, feel free to call them. They will answer any questions you have. Even gave me discount code. Called another boutique builder, and asked for code. They laughed. The choice was simple after that."

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Verified
4/5

2018-05-07

Excellent Value

"I bought a high-end laptop from ProStar a long time ago. It's still going strong after 6-1/2 years and about 800 flights.
Their pricing was the best around, and service was good too. My only complaint was that it required a phone call from a sales person to confirm the order, and it took several days to ship. Since it was a customized system, the burn-in time was probably reasonable.
"

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Verified
5/5

2018-01-25

Good Quality product!

"Unbelievable prices for quality product! This is my first Prostar Laptop, and it won’t be my last. This company is great, defiantly recommend Prostar for Gaming Laptops!"

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Verified
5/5

2017-12-18

Great customer service

"I ordered a P950HP6, and it arrived on time and packaged professionally. However, it did have an issue with one of the keys on the keyboard. I emailed Prostar and they were quick with responding to my issue. We talked over the phone and a RMA was sent so I could ship the laptop back. I was under the impression that it would take at least two weeks to receive my laptop back given we were on opposite sides of the country. Lo and behold, I had it back in just about a week, which is a very impressive turn-around time.

I would definitely recommend the company if you're seeking a gaming laptop with greatcustomer service.
"

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Verified
5/5

2017-11-04

Christmas to myself

"Not only does this Prostar laptop run cool and is very sturdy, but upon talking to a representative I was give a discount on processor silver! I used the wire transfer payment method and it went smoothly. "

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Verified
5/5

2017-10-30

Outstanding reliability!

"We have bought two laptops through Pro-Star and have had no trouble with either one. Customer service is awesome, and we definitely recommend this company for a robust, powerful, and reliable laptop."


Verified
5/5

2017-10-30

P650HS-G (GTX 1070 120hz)

"I ordered a Prostar P650HS-G on Amazon Prime and it took 5 days to get to my house. Boot up was quick, no bloatware and everything went smooth as ****. This laptop crushes every other brand in its price point; every aspect of the laptop was perfect except for the fingerprint sensor which doesn't work that well. Gaming is super fun on this thing; crushes Witcher 3 (graphics settings maxed out) and Battlefield 1 (also maxed out). Also the screen is pretty prime, the 120hz refresh rate is definitely a nice experience. One of my favorite things about this laptop is the keyboard: it has a nice consistent feel throughout and is also an excellent experience. Customer service was also top notch: they will go above and beyond to help you to resolve any issues. If you want a premium high quality gaming laptop with top notch customer service, buy one for yourself."

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Verified
5/5

2017-08-30

Overall Amazing

"So I been looking into getting a new gaming computer for a while. A friend showed me this Prostar Clevo P870DM2 Gaming Laptop on newegg and I was like hmmm I will try it. When I got it, it was so nice looking and it ran well. Not a single issue for the next couple months. After a hardware issue I sent it to them and they fixed it. Plus I got it back in a jiffy. The support is actually awesome, as a person that has dealt with people of Microsoft and EA support, let me say Prostar has them beat by far. Its Work again and love it. When this laptop gets outdated I will be getting another prostar for sure."

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Verified
5/5

2017-08-02

Pro-Star P670-HP6-G 17.3" Laptop

"I am beyond pleased, both with the excellent laptop and the buying experience from Pro-Star. I usually build my own desktop computers for the intensive graphic and presentation work I do as a teacher, so I was bit leary about getting a pre-built machine, but I had little choice as I needed a laptop. I shouldn't have worried. The build quality of the P670-HP6-G is top notch, and it runs like a dream. Fast, powerful, and quiet. It runs cool, even under heavy load, and is stable as the Rock of Gibraltar. The screen is beautiful, and the illuminated keyboard makes working at night a pleasure. I highly recommend the P670-HP6 to anyone looking for a high-end production or gaming machine.
I recommend Pro-Star with equal enthusiasm. The ordering process was a snap, confirmation and communication was to notch, and they have been a pleasure to do business with. Their prices were also very competitive. If you need a high-end laptop, you need go nowhere else.
"


Verified
4/5

2017-07-10

Excellent Desktop Replacement

"Both my wife and I have had ProStar laptops for many years - at least 6 computers in all, and are about to purchase another one. They all have been state-of-the-art; fast, reliable, and durable - well, except for the one that got run over by my car…it needed a new display. The website is easy to navigate, the selection broad, and customization options many, easy and clear. I do wish that they had a showroom where I could look, touch, and feel the product; although I have not been disappointed by any of them.

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