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KDW
Verified
5/5

2006-03-27

"I purchased a Panasonic PT-LB10SVU SVGA Micro Portable Projector to hook up to a Playstation II for my kids. It produces a huge screen image from a short distance (about 10 feet). The projector is quiet and throws a bright image even in a room with two windows. My kids can navigate its use easily. Shipping from ProViewDigital was quick. The price was the best I found."

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Verified
5/5

2006-03-21

"I bought the Panasonic PT-AE900U home theatre projector. Placing the order was easy, the price not the lowest, but close to it. During the first movie the picture turned upside down, (I had the remote control in my hand) and I could not fix it. I called ProView, Sam picked up the phone, gave me Panasonic's 1-800 tech number and told me (WITHOUT ME HAVING TO ASK) that I was in the 14 day return period and I could return it. The Pan. Tech people talked me through the fix in under 2 minutes. ProView Digital is a great place to do business with and yes I will do business with them again. Jim"

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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Making decisions on their own
Being knowledgeable
Being easy to reach
Resolving problems
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
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Overall web site
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Verified
5/5

2006-03-20

"Great prices good service. I searched for a good price on Panasonic tapes and this was by far the lowest price i found online. The shipping was a little expensive."

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Verified
5/5

2006-03-16

"I am satisfied with my order and all was good, order and shipment were processed fast and properly. I will recommend this seller to my friends. Thanks
"

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Verified
5/5

2006-03-16

"I bought the PT AE900U projector for my home. The price was competitive and staff was very helpful. (I was not on hold or did not have to leave a message). The goods arrived earlier than I expected. Overall it was a good shopping experience. I would shop here again."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Being knowledgeable
Making decisions on their own
N/A
Being easy to reach
Resolving problems
N/A
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
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Customer service resolving problems
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
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Verified
5/5

2006-03-14

"Awesome vendor. Prompt shipment with tracking info. Great product; they included all necessary paperwork for rebate."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Resolving problems
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
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Being trustworthy
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2006-03-08

"Fantastic vendor.....!!!! Ordered on one day.... received the next day... UPS also played a role but their order processing was fantastic. Will and did recomend this vendor to anybody. +++++++"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being easy to reach
Being knowledgeable
Being trustworthy
Making decisions on their own
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2006-03-03

"Proview Digital was exceedingly helpful in making my purchase. When making a 'large' purchase you want to be very certain of the transaction.
Here are the highlights of PVD's online presence. They answer questions very very quickly, same day every time I emailed them (Kudo's to Stu). They have a 14 day return/exchange policy for defective equipment. This was important to me as I did not want to get stuck with a defective unit and warranty run around. The shipping was fast, I ordered on a Thursday afternoon and received the product on the following Monday. (For shipping reference I live in the midwest.) The order was packaged professionally and double boxed to prevent damage in transit. And last but certainly not least they maintain very reasonable pricing.
Overall I would say the pro view digital buying experience was a very favorable one.
"

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Verified
5/5

2006-02-25

"Bought a Panasonic Projector, great price, fast delivery, trouble free transaction. Will buy from them again."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
N/A
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being trustworthy
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Overall customer service
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Customer service making decisions on their own
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Customer service being easy to reach
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Customer service resolving problems
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2006-02-24

"HAd a good experience with Proview. Everything as advertised."

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Verified
5/5

2006-02-22

"very pleased thank you very much

this is ridiculous
"

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Verified
5/5

2006-02-22

"I ordered the Panasonic PT-AE900u from them. First, their price (including S&H) was the best on the Internet. Second, I placed the order on Sunday afternoon and the projector was delivered on Tuesday afternoon! I am a very satisfied customer. Highly recommended."

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Verified
5/5

2006-02-15

"I am completely satisfied with my purchase from this store. Their prices were the best I found on the internet. Their shipping was extremely fast (shipped same day). It was amazing, when I called, someone actually answered the phone and answered my questions immediately. Some followup emails were also quickly answered. I'll definitely do business with them again. WC King, Sequim WA."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being easy to reach
Being knowledgeable
Making decisions on their own
N/A
Being trustworthy
Resolving problems
N/A
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2006-02-14

"I had difficulty placing the online order due to PriceGrabber pop-up being blocked which caused an online order error. I called customer service who quickly resolved the problem, thanked me taking the extra time to explain the problem to them, and shipped the item promptly. I have nothing to say that is negative in any way about my experience. Their price matched the best price I could find on the internet for the product I wanted. Their description and product details were accurate and helpful in making my final decision."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
N/A
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2006-02-12

"Shipped on time. Arrived safe. Good purchase price. Will buy again."

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Is trustworthy
Is committed to quality products and services
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Is consumer focused