"Great doing business with an American company that does business the right way, taking care of customers!"
"Ordered on Friday was here by Monday. "
"Called tech support 2x. Both times the rep was very helpful and knowledgable. Made the online purchasing experience very easy. It was a breeze "
"Submitted an order and received a “representative will contact” response and I’m still waiting??"
"Great buy and quick response for any issue. A+."
"I liked every aspect of primary arms and was going to continue to purchase stuff from you guys.. unfortunately your return policy threw me off.. I accidentally purchased a picatinny rail that was not aluminum and was polymer.. and primary arms refuse to pay the shipping to return it. "
"Primary arms is the one stop shop"
"Excellent company, couldn't be happier. I did receive an item th at was damaged but customer service had me hooked up on a matter of minutes. Very happy with my experience. "
"Absolutely awesome… per usual. Have always had great luck and customer service with these guys. "
"Was a very good experience, great value!"
"Great store with just about everything one could want, and they are right by my work."
"Good selection of quality hardware."
"Customer support was able to help me out with an error that I made. Easily handled and I got my order. High quality products and service. Always a win with Primary"
"Allways Excellent top notch Service, Quick shipping and quality products and support. Highly recommend PrimaryArms.com for all of your outdoors adventures."
"Primary arms always provides quick, excellent services and they have some of the lowest prices you’ll find. "
"Delivery is quick and good with communication with it too"
A rep from Primary Arms, PrimaryArmsInfo, has responded:
“We are sorry to hear that as that is not the experience that we want you to have while shopping with us. It was good to speak to you on this so we could get you taken care of. Please let us know if there is anything else we may help you with.”