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Verified
5/5

2005-02-22

"Actually had a knowledgeable sales rep to answer questions about my purchase as well as suggest proper accessories for my camera. Overall price on the kit was great, with a slightly higher price on some of the accesories. Overall experience was good with super fast shipping, and will do business with again. "

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Verified
5/5

2005-02-21

"They were able to get me a high ticket in demand item that no one else could. A very little attempt at selling accessories but not pushy. I got the item (a Canon 1Ds Mk II) exactly when I was told I woould and I got an email with a tracking number within a 1/2 hour. Good business."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
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Likelihood of customer recommendations
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Variety of brands and products offered
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Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
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Verified
5/5

2005-02-20

"Very knowledgeable. EASY TO REACH OVER THE PHONE. Merchandise arrived in 2 days with their FEDEX regular shipping"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
Being trustworthy
Being knowledgeable
Being easy to reach
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-02-19

"everything arrived in a timely manner as ordered; questions were promptly answered; i got the best deal and am 100%satisfied"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Being trustworthy
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Being knowledgeable
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Being easy to reach
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Resolving problems
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Making decisions on their own
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Overall customer service
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-02-19

"Pricerite's web site was easy to get the info I needed to evaluate their offering and their 800 number was helpful to confirm info and gain assurance that someone competent was there to respond if I had any problems. They had a very competitive price which included several bonus items that made for an even better deal. They were also very prompt in confirming my order and delivery."

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Verified
5/5

2005-02-19

"Camera was exactly what I was looking for and was delivered quickly"

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Overall quality of the company
Pricing of products and services
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Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
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Being trustworthy
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Resolving problems
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Making decisions on their own
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-02-18

"I purchased the Canon A85 on 2/12/05 and received it on 2-17-05. Very smooth and easy transaction. Overall very satisfied."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Being knowledgeable
Being easy to reach
Resolving problems
N/A
Making decisions on their own
N/A
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-02-17

"Everything came quickly and was better than expected. Ordered a 50" plasma tv package. I called around all low priced merchants, and this one was the only one that was honest, and actually answered phones and email. Received my TV 4 days after placing order. Excellent will recommend to everybody."

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Verified
4/5

2005-02-16

"Excellent to do business with. Great CS...FAST FAST SHIPPING. Product was exactly as described. Would gladly do business with again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being easy to reach
N/A
Being trustworthy
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Being knowledgeable
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Making decisions on their own
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Resolving problems
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Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-02-16

"I was very pleased with the ease of this purchase and I was shocked at the speed of delivery. When I placed a call to this company, they were very efficient and had my purchase information immediately. There was no sales speech; the customer service was great. The price was the best anywhere. I would have preferred a cheaper insurance rate, but all other aspects of this sale were great. The product and value pack are fantastic. I would definitely shop this merchant again and recommend them to others."

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Is easy to do business with

Verified
4/5

2005-02-15

"Good Service and excellant prices. They asked me to confirm my order and when I did that they tried to sell me more accessories."

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Verified
1/5

2005-02-10

"DO NOT, UNDER ANY CIRCUMSTANCES, USE THIS COMPANY! I CAN'T STRESS THIS ENOUGH!!! They are rude, arrogant and don't disclose all that you need to make an educated purchase!! I ordered an LCD TV, only to find out that I could not get it unless I ordered the accessories and the extended 4-year warranty...all of which WERE NOT competitively priced...very much OVERPRICED! The salesperson was extremely over bearing and pushy....would NOT SHUT UP!! Finally cancelled the order. Keep in mind, I am NOT a person who thrives on confrontation...rather, the opposite. So, for me to write this VERY NEGATIVE review is not to be taken lightly. DO NOT MAKE A FOOL OF YOURSELF, YOU WILL NOW ONLY HAVE YOURSELF TO BLAME. Find the same product elsewhere on the internet and you will, in the long run, save yourself money, time and STRESS!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Delivering products on-time
N/A
Overall technical support
Resolving problems
Being easy to reach
Being knowledgeable
Being trustworthy
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
1/5

2005-01-19

"Ordered a Plasma TV, Panasonic 50" model. They seemed to have the best price... after 24 hours, not hearing from the merchant, I foud their reviews here on ResellerRatings. The list of negative ratings got me very nervous, and after not being able to reach them by email or phone, I requested that my order be Cancelled (two days after ordering). My credit card had not yet been charged, and no tracking info had been provided. I ordered the Plasma on another site, for a little bit more money, but got prompt response, and prompt delivery. Anyway, 5 days later, this merchant contacted me, and asked why I was cancelling. They had not yet shipped or charged me, so I felt no need to supply a reason. As a result, they threatened to charge me a 15% ($749) cancellation fee... despite the fact that no such cancellation fees are listed on their web site. Fortunately for me, I lost my credit card shortly thereafter, and no longer have to worry about their rediculous "cancellation" fee. BE ADVISED: DO NOT BUY HERE - IT IS ABSOLUTELY NOT WORTH THE AGGRIVATION."

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Verified
1/5

2005-01-16

"Similar HORRIBLE experience as other users. When I refused add-ons to the Nikon D70, the rude salesperson repeatedly tried to guilt-trip me into purchasing any and all additional lenses, etc. from them because they "were selling the camera at such a low price that they hardly turn a profit." After five minutes of refusing, I told him that he was wasting his breath and that I wanted the camera and the camera only. I was hung up on. Classy. The money was withdrawn from my account, with a charge for shipping after I was promised free shipping. After repeated attempts to get through to customer service, I decided to call again the next day. Mysteriously, the money then reappeared in my account, with no explanation of a cancelled order, or any contact at all. When I finally got through to a customer service rep, I explained the story in detail. Her take on the whole thing was that my order was "probably cancelled after the 'SPAT' that (I) had with the salesperson." Cancelling an order of over grand over a "spat." Right. There was no record of my order number in her system, or so I was told. Mere minutes after hanging up, I received an e-mail stating that the product was out of stock and that I'd be contacted when it was back in stock, with the option of re-ordering.
Not a chance, AVOID.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
N/A
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
N/A
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
N/A
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
N/A
Delivering products on-time
N/A
Delivering products damage free
N/A
Overall technical support
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
N/A
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

1/5

2004-12-14

"These guys are scam artists. I ordered a camera on-line, received an e-mail the next day saying I needed to confirm my order. Called and waited for ten minutes. When the "sales representative" did answer he tried to sell me every accessory under the sun. After twenty minutes of not wanting to buy any accessories he told me he could not sell me the camera. The kicker is before I called they held over $1400 from my debit card. Even though they cancelled the order my funds were in limbo for 5 days. Stay away from this company. EVIL"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Value the company offers
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Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
N/A
Overall product shipping and delivery process
N/A
Delivering products damage free
N/A
Ease of checking delivery status
N/A
Delivering products on-time
N/A
Being updated on the exact date the delivery was sent
N/A
Overall technical support
Being trustworthy
Being knowledgeable
Resolving problems
Being easy to reach
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
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Customer service being easy to reach
Customer service being trustworthy
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
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Web site reliability
Web site being easy to use
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