"Read all the way through please and I’m sure this will be deleted by this company. I ordered a Jim’s kit from them! The price they had it for on EBay was amazing, so much that I even emailed them to make sure what was posted was what I’d be paying for. They sent an email back stating that the kit I was asking about included all 5 lids. At this point I jumped on the sale because it was a great deal! Then after I bought I contacted them because I gave incorrect address and as we was speaking I asked again for them to check and make sure the product I bought was the entire kit and not just one lid. I was informed that it wasn’t what they said in the email and there email store. I then talked to the women and she agreed with what I was saying but said she couldn’t do anything about it. I asked if they could discount it to the price I can get at my shop and she said she couldn’t. I then asked to speak to someone above her and thanked her for her help that she was just doing her job. After being on hold for 25 mins Matt came on the line and he has the power to correct his company’s mistake, and refused to. He would not ship me what his company even after I emailed them and they replied told me what I would be getting the full kit! I’m a Master Level Tech for a Harley Davidson for A highly respectfully Harley Shop in Tennessee. If we tell someone what something cost and they pay we have to honor that, this is just good business. This company Powersport Superstore is in my opinion an disgrace to our industry. If they would have just admitted there mistake and ate the cost and shipped to me I would have raved about them, but they practice bad business and have lost me forever as a customer, and I hope after reading this they have lost other also. "

"My girlfriend never owned a helmet I ordered it online and she loved it I can’t thank you guys enough and it was fast shipping I am very pleased with the service that I got from you guys thank you so much and have a great day will shop there again"

"Terrible company! I ordered a gas tank that was very clearly listed for model year 2017. This company shipped me the wrong part and then asked me to return it at my cost which I was told would be refunded. When this company recieved the part I sent back they told me they would not repay the shipping I payed for out of pocket. Cost me $105.00 CAD so they could get The part back. Horrible place to deal with!!!!"

"Their site said part would fit,packing slip said it would fit,Amanda from their store said it would fit. IT DIDN’T! No we’re sorry we’ ll Send a return label. I had to pay return shipping for their screw up. DO NOT BUY FROM THESE PEOPLE!! "

"I purchased a product from this company on Amazon. When I received the item it was missing a number of essential pieces. When I contacted the seller they said it wasn't there fault and made no effort to replace the missing pieces.
"

"Men talk to you however they please. The boss is never at that place. They sell used stuff as new. Men can talk to you the way they please. They receive all of their stuff from vendors and they sort through em and send it to you. When the people **** up which is everyday they blame you. Be careful. I gave up my fight with them. They need to be shut down. Horrible customer service. "

"I am in Korea. I purchased a 49-tooth sprocket for my bike 42 days ago. I've not seen it.
1) Latest tracking information is 34 days old (USPS)
2) After requesting that the item be resent, I was told, based on 34-day old information, that the thing is "in transit."
NOTE: 'Transit' means something different to this company. "Trans-Pacific Rowboat" does not constitute transit in my book, and
if rowboats fall short in your view, bearing in mind that the shipping cost was premium, do not buy from this company.
3) Customer service message was trite, giving me the impression that caring less was impossible.
4) Shipping cost exceeded item cost by 58%, so this company is obviously profiting by high margins there.

Buyer beware. "

"I already ordered from the website and then saw the reviews. I was worried about my order. But they made me very comfortable throughout the whole process. And when I received my ATV, it was just how I saw it on the website. My children lived it and it runs great. Thank you!"

"Sent me somthing i purchased 2 weeks before a 2wk out of state fishing trip and recieved 2 days befor. What they sent was just a part for what i bought even though reciept states "Rigid ind. LED Spotlight". and amout payed was for other compritabl spotlights. Instead of sending me the light they said i could send it back wich would take 4 to 8 days, which is half my vacation. They would refund my money. I aint rich i neeed that money to buy another. My son purchased 2 Cree LED spot light and wiring harnesses through lightsplus for 10.98 more for me for a suprize on july 10 and we had them them befor we pulled out of driveway on the 12 for vacation."

"Bought products on line via Amazon. Had a serious problem with one of the items (KURYAKYN peg that fell apart quickly after the purchase). Store claimed this is not a warranty case (how come?) and did nothing to replace the lost part.

Would recommend shopping elsewhere."

"Wow! I'm shocked at the horrible customer service from the owner of this store. The products and prices are good, and he has good workers, but my goodness this store will definitely be out of business soon because of the owner. So sad to see a person who is so miserable inside. "

"This place is ridiculous, stay away! I ordered a part on Friday. I chose UPS ground shipping. I assumed the part would ship on Monday because it was in stock. It didn't ship, so I emailed them. It shipped Tuesday night for UPS pickup Wednesday. I emailed them and they told me, rudely, that the website said it would ship in 2-3 days. I sent them a screen shot showing it doesn't say that, but they just argued that it did. Then they said I chose standard shipping, which I didn't. So I asked for a refund for the additional shipping costs I paid, they just laughed. I will not order from this company ever again and I would HIGHLY recommend you stay well away from them."

"100% happy about my order, fair price, fast shipping good contact. 100% TOP seller"

"Great product, fast shipping, and an easy seller to communicate with."

"I had a great experience with Powersports Superstore. The side panels I ordered for my Honda 100r were the least expensive that I could find anywhere, they were shipped out right away, and arrived at my house in perfect condition before the quoted time. Excellent Merchant."