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Verified
5/5

2009-08-20

"We needed a replacement power cord for our HP laptop. It was a good price and the service was prompt and personalized. When they learned of the urgency of getting the cord, they shipped it UPS next day delivery at no additional charge. We were thrilled with the whole experience - except the part about the dog chewing through the original cord! We will plan to do business with this company again. "

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Verified
5/5

2009-07-30

"This company is awesome! I ordered a laptop battery and a laptop keyboard. The order arrived quickly but the keyboard did not work correctly. I called them and they sent a replacement the next day. Unfortunately this keyboard was damaged in shipping. I called again and they had no problem shipping another keyboard. This one arrived damaged also. I called again and they mailed another keyboard USPS. This one took a day or so longer to get but the box was in perfect condition. The people at Portable Components went above and beyond to ensure I received working/undamaged parts. Each time I called I spoke to a person and they always returned my e-mails. I will recommend them to anyone and I will purchase items from them in the future.

V. Smith
"

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Verified
5/5

2009-07-13

"I ordered a laptop battery for a Dell computer. I received an email confirmation and tracking number shortly thereafter. The battery I got was a new Dell battery as described it arrived promptly well ahead of schedule. The price was better than most advertised prices on the internet. This was my second order to this company my first order was for a replacement Dell laptop charger with the same excellent experience. I've saved them in my favorites and will be definately ordering again. I would not hesitate to recommend them for replacement battery or charger needs. I plan on giving them a try for other replacemnt parts as well."

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5/5

2009-06-03

"The service very good and response to the order immediate. I was impressed by care provided for my request."

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Verified
1/5

2009-04-30

"I purchased a power supply for a laptop because they offered a competitive price. At the time I used a virtual card number provided by my bank as another level of fraud protection.

After receiving the product, I determined that it was no longer useable as the laptop was non-fixable. I requested an RMA within 30 days and returned the product postage paid.

They emailed me asking for the card number, but since I was using a virtual card number they professed that they could not issue a credit. Since they have refused to answer my emails or offer me any type of refund.

When I spoke with them on the phone she chastised me for using a virtual card number and returning the product and she expressed concern about writing me a check for fear that I would initiate a chargeback. Since that time, my right to initate a chargeback has passed and Portable Components has refused to refund my money.

Do not do business with this organization!
"

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Verified
1/5

2009-01-18

"This was for a NEW Dell laptop keyboard. After having to request shipping information I finally got confirmation the item had been shipped and a shipping number (UPS,$9.00) 2 weeks later, the tracking number I was provided still stated the item had not been shipped. At this point, I requested updated shipping information, or confirmation of shipment. My request was never answered. Nearly 30 days after I ordered it I finally received it. BUT,it looked as though it had been removed from another laptop. The paint was missing from the metal tabs where the screws are turned down onto after installing the board in a laptop. My suggestion to you is take your business elsewhere."

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Verified
1/5

2008-08-08

"Purchased a dell a/c adapter, plugged into power, it didn't work. Called them to report the issue, I was told to send back with my cost, with original packing materials, blah, blah....

They cheat, they sent a duplicate non-working adapter. NEVER buy from this company.
"

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Verified
1/5

2008-04-30

"Bought a laptop adapter and received as a broken. Called customer service and was instructed shipping it back (cost on me) for a replacement within 24 – 48h once delivered. Shipped immediately with USPS priority and delivered to the address a day later. Didn't hear anything after 6 days (4 working days). Called for a check and was told they haven't gotten it yet. Selected the vendor because the price seems competitive for an OEM product. But the purchase experience is terrible and the cost has already been there with the original high-end shipping charge and the cost for shipping the broken product back. Will never buy from this vendor again. You should better not buy from them if you don't want any headaches, the broken product, double shipping cost, and endless process.
"

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Verified
5/5

2007-11-24

"Ordered a docking station power supply for my Dell laptop. Prices were *considerably* better than Dell's, and it arrived in a timely fashion for ground delivery. I did not get a tracking number, but that might have been because of the least-expensive shipping cost.
Based upon this first experience, I would order from them again.
"

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Verified
5/5

2007-06-28

"Ordered 2 DELL batteries. Prices were significantly lower than DELL websits. Shipping was faster also.

They accept international credit cards (subject to verification). This is the main reason it orderd from them.

You get through immediately when you call custoner support.
"

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Verified
5/5

2006-11-21

"Ordered a Dell laptop battery, they were offering the price at 40% off what Dell wanted for it. Ordered it and it arrived 4 days later exactly what I ordered. Shipping was a little higher than I like to pay for something so small as a laptop battery, but the total price was still cheaper than I would have paid elsewhere for the a clone battery."

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Verified
5/5

2006-10-20

"I ordered a Dell OEM charger/power supply for my Dell E1705 Laptop. It was $30 w/shipping included, which is less than half of Dell's price, and as low as several other sites with poor ratings.

The part was easy to find on their website, and I verified the part number on Dell's website. I ordered Monday evening (after regular business hours), and it arrived Thursday.

Overall, an excellent online buying experience!
"

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Verified
5/5

2006-07-06

"I went through ebay to buy from Portable Components. After installing a 7800 gtx go in my laptop, I needed a 130 ac adapter to power the sucker so I could play my computer games at full graphics, and Portable Components had the Cheapest solution for me.

Shipping was really fast (within the day) and I got my item in less than 7 days from when I ordered it.

The seller gave a tracking number and arrival date in the invoice email which I appreciated.

Very easy to deal with and the personalized emails from them made me feel like they cared.

Would definatley buy from again.
"

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Verified
5/5

2006-03-18

"I placed my order using the Portable Components web site on Tuesday (3/14/06) and received the goods on Friday (3/17/06) by UPS.

Pretty impressive -- and a very fair price for the product makes this an all-round great deal.
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Verified
5/5

2005-08-27

"Took the plunge and placed my 1st order. There is not much info avail. on this seller, but pricing was attractive, so I decided to give them a go. GLAD I DID! Order placed on 08/23 @ 10:23 AM, Shipment confirmed w/verifiable Tracking# on same date @ 5:51 PM, Item arrived UPS Ground on 08/26 as scheduled and as ordered. Seamless transaction, great pricing on name brand mdse, would definitely order from PortableComponents.com again."

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