ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-01-22

Easy

"Delivered as expected and on time. Repeat customer!"


Verified
5/5

2018-01-21

Under counter LED lights

"Ordered with ease, shipped timely and delivered. They work great"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-08-26

Excellent Delivery and service

"Third time I have ordered the same items from these folks. Three excellent service experiences"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-01-18

Perfect purchasing experience

"I got what I needed a day earlier than expected!"


Verified
5/5

2018-01-15

prompt delivery

"Fast delivery, good price."


Verified
5/5

2018-01-12

Once again, great service from Polar Ray

"It's been maybe 5 years since the previous order, but I have always had good service from Polar Ray. One time, I had one bad LED can light out of about 24 I ordered, and they shipped out a replacement promptly. My most recent order kept saying "out for delivery" then "delayed for weather" for a couple of days (we had nothing but great weather), but that was a FedEx failure, not the folks at Polar Ray."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-01-11

Great Selection and Service

"I like all the product information on the site and their prices are competitive. My package came quickly after ordering. I had an issue with the color temperature of the light not being what I expected. When I phoned to get instructions for a return, they made it very easy. I'll be ordering replacements (different color temp) from them too."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-01-11

Efficient retailer

"My Halo cans were shipped 24 hours after I placed my order and arrived at destination 2 business days later.
I highly recommend Polar-ray for their care and professionalism.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-01-09

RIGHT PRICE. QUICK DELIVERY.

"Product I needed that was not available locally. Great price and delivered to my door. A no-brainer."


Verified
5/5

2017-12-25

Polar Ray

"Good price and delivery would recommend them.
"


Verified
5/5

2018-01-05

6" Recessed light

"I purchased a 6" recessed light and received it in a timely manner. Good transaction online and highly recommend Polar-Ray.com"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2017-12-27

Awesome customer service!

"I would recommend polar-ray to anyone. They kept in contact with me about my shipment. I didn’t have to contact them when I had placed an order that was out of stock. They emailed me telling me the item I had ordered was out of stock and told me whe they were receiving a shipment. I also liked that a person emailed me, not some automated generic email. Awesome company. "


Verified
5/5

2017-12-26

Happy customer!

"I order several LED bulbs, they ended up being on backorder and I was informed right away via email. They shipped a few days later, and arrived after another hand full of days. Very happy with the product."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2017-12-25

Product and service

"Good customer service. Caught an error on my part and worked it personally. Thank you Atalie"


Verified
5/5

2017-12-24

Exactly what we were looking for

"We purchased some halo lights but the daisy chain adapters we to short. Of course where we purchased the lights didn't offer the extensions... I found longer ones here at Polar -ray. They were exactly what we were looking for. They arrived quicker than I expected which was a bonus. Thanks Polar-ray"