"Received wrong item, their website specifies that items can be returned which I finally did after three E-mails were ignored. It has been a month since shipment was confirmed delivered but still no response. "
"I placed an order on Nov21st.
It is not Dec8th.
No merchandise. Credit card charged.
I have found a phone number by the better business bureau.
http://www.bbbnewyork.org/businessreports/Default.aspx?id=73079&page=1&NameValue=POCKET%20SOLUTIONS&action=search1
Principal: Michael DiLeo, CEO
Phone Number: ***-***-****
Additional Phone Numbers:
***-***-****
Fax Number: ***-***-****
Will not call back...
no response to emails...
"
"I placed my order 10/20/03. My card was charged 10/21. After two weeks without receiving my order, I attempted contact by e-mail (no phone# given on their website). Over the next two weeks I sent 5 e-mails from 2 seperate addresses and never received a reply from the company. Today makes 4 weeks without my order or any contact from the company."