"I have been looking for 2 round rugs for my foyer and outside the entrance to the master bedroom. My predominant color in my home is purple. I was quite pleased when I saw this Lilac rug in the exact sizes I needed. They are plusher and more beautiful than the photos. I am very happy with these rugs. In fact, over the last 2 years, I have purchased 5 other rugs of different sizes and colors from PlushRugs.
If you are looking for a high value and high quality rug, you should check them out!"
"Was sent the incorrect rug. The label and packing slip stated that I was shipped the rug I ordered, however, when I unwrapped the rug it was the wrong design and color.
Spoke with customer representative who was extremely helpful and apologetic. They say they have now shipped the correct rug. They have sent me forms to complete so that I may return the incorrectly shipped rug. If the process is successful...all will be forgiven...mistakes happen. Stay tuned!"
"Great prices and selection. Order process is smooth."
"Found what I was looking for"
"I ordered a runner which that stated they had 11 in stock.
I then receive an email they don't actually have the rug and it is on back order until October..
From March to October???? They don't say anything like" would you like to cancel the order? Just we will keep you updated on the status... What does that mean, like it may not even arrive 7 months later.
I emailed to cancel the order & now I have to track my credit card to check if they billed & to receive credit. This is poor business practice."
"
Great rug
Fast delivery’s
"
"I ended up wanting to return 4 rugs that I ordered and it was tough to do with re-wrapping and transporting them back to UPS. Shipping was expensive to ship back. Wish I would've been more clear about returns. "
"Great rug w excellent shipping"
"I was able to quickly get answers regarding the rugs I was interested in via the online chat. The order was processed normally and received my rug today. It is as I expected. Thanks"
"The rug got here very quick and the quality is very good. We are very happy with our purchase."
"Love the rug! Deep rich colors. Delivery was super fast. "
"Wasn't told my carpet was on back order until I contacted Amazon. Have to wait almost 2 months for my carpet."
"The rugs were just what I wanted"
"delivered in 7 days but UPS tracking never posted ups dropped the ball but you sent it right out ///LOVE THE RUG /// THANKS"
"Good friendly and responsive personnel."