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Return/Replacement policy:
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Verified
5/5

2013-10-13

"a valid comment is required"

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Verified
3/5

2013-10-09

"Fast delivery and very good prices.
However, the sent a bag with a broken zipper.
That cost them 2 stars.
"


Rep reply posted 2013-10-20
A rep from Playaboule.com, bedek, has responded:

“All the customer had to do was call us and tell us about the problem. We would have immediately replaced the bag. But we never got the opportunity to do that. We also have no idea who this customer is as a search for samsabeck in our database brings up nothing.”


Verified
5/5

2013-10-07

"Product came in great condition. Was very quickly shipped. Very pleased with this site. Will order again from them. "


Verified
5/5

2013-10-07

"Ordered Monday and arrived Friday. Buy this quality set, not a lower-priced imitation! All ages of people LOVE playing this game! It is fun all year 'round."


Verified
5/5

2013-10-01

"I enjoyed learning why the Italian import set performs better during play and appreciate knowing why we could not pick up a purchase and would have to have it shipped instead. The shipping was really quick; just in time for a picnic! Grazie!"


Verified
5/5

2013-09-22

"We first experianced the glow in the dark set when we were camping. We bought a set of our own and then had to purchase another for a relative. It is a great way to get kids away from video games."


Verified
5/5

2013-09-18

"Excelent service as always recieved order within 2 days"

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Verified
5/5

2013-09-16

"Service was excellent and products are as described. Will purchase from them again."


Verified
1/5

2013-09-13

"I placed an order about 7 weeks ago. I have NOT received my ordered product or a refund for my product. I have called the shop multiple times only to be told multiple times that someone will call me back to follow-up yet I have NEVER received a call back. They say they are investigating the case with UPS but I would think at this point either my money could be refunded or another order sent. I have been very disappointed in this site (to say the least) and would never recommend this site for anyone. Unless of course you like to pay almost $100 for nothing. "

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Rep reply posted 2013-09-17
A rep from Playaboule.com, bedek, has responded:

“Whats missing from the "review"??


1) The customer called on a Saturday when we were closed saying that even though the tracking number showed UPS delivered the recipient did not get it.
2) We called on the Monday in response to her call and left a message.
3) The customer finally called back 4 days later on the Thursday. We confirmed then that the delivery address was correct. Also that we needed to contact UPS to do a trace on the package. Once we had that trace information from UPS we would contact her with an update.
4) UPS did eventually contact us to say the package was delivered it would be considered as lost and we could file a claim.
5) Before we had a chance to pass back that information we got this "review".

The claim that the customer called us multiple times and NEVER received a call back is just not true. Clearly we followed up. We even called her after this review was posted offering to refund her the whole purchase. But she asked us to reship a second package. Several attempts to contact her have all gone unanswered.

Lastly per UPS, someone in that delivery area has the original package. The external label shows the delivery address AND our shipping address. Inside the package is a receipt with the same information and our phone number to call. An honest person would either take the package to their neighbor or call us to say they received a package by mistake.”


Verified
5/5

2013-09-13

"I ordered it and it arrived quickly"


Verified
5/5

2013-09-11

"Second visit to this website, very impressed, they deliver. Wayne F."


Verified
5/5

2013-09-09

"Beautiful bocce set. It arrived quickly- just in time to take on vacation and is a beautiful, quality set."


Verified
5/5

2013-09-09

"The Bocce Balls arrived as promised and the upgraded case seems to be worthy of the extra cost....tho only time will tell...."


Verified
5/5

2013-09-06

"Order was shipped quickly - exactly as described."


Verified
5/5

2013-08-29

"Everything ok, merchandise was what I ordered and it was not damaged. It worked and solved my problem. Thanks! "