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Product & services pricing
4.38/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2019-08-02

Great service and leaf

"Phyto honestly has the best customer service I have experienced this far.

Their product is always good or much better than the average mitragyna.
"

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5/5

2019-07-19

Excellent service

"Great experience ordering "

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5/5

2019-07-16

Great Service

"Great service and great kratom at a reasonable price. What more could you want?"

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5/5

2019-07-16

great customer service anytime I has to contact them. they were proactive through some product recalls. nothing but good experience.

"great customer service anytime I has to contact them. they were proactive through some product recalls. nothing but good experience. "

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5/5

2019-07-03

Great on all levels

"This company has been my go-to for many reasons including the selection, ease of manuevering the site, deals and coupons, quick shipping and great customer service. But bottom line, I have to love the product, which I do and have trusted to be safe and quality for going on two years now. The one time I needed customer service for payment, it was thorough, quick and easy. This is it for me, on every level I am more than satisfied, I am an advocate. "


5/5

2019-06-29

I trust them with all my business

"I trust Phytoeextractum with all my business. I’ve been on pain meds since age 15 I am now 52. I broke my back young and have had many surgeries. I have tons of steel rods, screws, bolts and even a spinal simulator in my back. The daily pain is horrible. I found out about Kratom almost a year ago. First tried it from a smoke shop, it was expensive and the sales lady didn’t have a clue on what she was selling me. I did research and found white vein to work best for my pain. I also take red vein at night. I don’t like anything that tastes bad so I make my own pills. Phytoextractum had everything I need the empty capsules, a tool to help make them quicker and the best quality products at the best prices. Not to mention they are super quick! I get my order the next day at my door. I am always getting discounts in my email and they answer any question I have quickly. I truly feel they care about their customers. I am super happy and impressed with this company.
"

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5/5

2019-06-23

Very satisfied and impressed

"Placed my order on Thursday, June 20 received it on Saturday June 22 way quicker than I thought I would want to walk through and helped step-by-step with anything I needed great customer service great delivery phenomenal product they earned themselves a new customer very impressed and satisfied"

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5/5

2019-06-21

Excellent

"Incredible products incredible service very fast delivery"

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5/5

2019-06-05

5 STARS

"I have been ordering from phytoextractum for about a year! Excellent customer service, shipping options and payments options for all types of budgets, and anytime I have emailed them with question about my order, they reply within 30 minutes or less! Great company and great products!"

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5/5

2019-05-28

Great products!

"Excellent products and great customer service! Love ordering from Phytoextractum! "

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5/5

2019-05-17

great products and customer service.

"Phytoextractum is a great company that offers the Best Plants and Extracts I`ve found over the past several years.Some of the nicest people to deal with.Great products and customer service!"


4/5

2019-05-13

Good products and customer service

"I placed an order recently and had a small mixup in the product ordered. I contacted Mia in customer service and she was able to take care of it in a timely manner. I have been a customer for many years."

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5/5

2019-05-08

My Phyto Experience

"I have been a returning customer for a few years now and have always experienced quality product and speedy delivery. They are also fast to respond to questions or concerns."

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5/5

2019-05-08

A Loyal & Longterm Customer

"I have been ordering from Phytoextractum for approximately a year. In this time I have found their products to be of excellent quality. I shopped around before I settled on my preference for Kratom. I make no claims on behalf of Phytoextractum regarding the efficacy of their products. MY opinions are my own, but I sincerely would not buy Kratom if I didn't feel it benefited me. All I can attest to is that about a year ago I took two anti-depressants, pain-killers and prescriptions to reduce the frequency and duration of migraines. Now, I no longer use ANY of these medications. I feel much better and am no longer struggling to climb out of my pit of depression and dependence. Is this success story the result of switching to Kratom? I believe it is.

Regarding Phytoextractum as a business: my orders are always delivered quickly and in excellent condition. The ONE time an item was back-ordered I forgot about it, but they didn't forget. I've made mistakes when I've placed orders over the internet (due to my own inattention or being in a hurry) and each time the customer service I received was exceptional. Surprisingly, my packages arrived with exactly what I had intended to order. So swift was Mia to fix my errors.

I hope to be able to purchase products from Phytoextractum for many years to come.
"

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5/5

2019-05-03

Shipping Solutions

"I got an item that I didn't do much research into, got it, and then talked to the doctor about it. Which is the EXACT wrong way you should do something like this. Told this to Phytoextractum support, and they said I could refund the original order as long as I ship the unopened bags back. Really helpful staff! "

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