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Verified
1/5

2012-08-08

"
Ordered a Nokia digital camera from them several months ago. Received an email requesting more information. Even though price was specifically stated on website, had to argue with the guy for 10 minutes until he finally said he'd ship it. Very luckily, no money had been charged/authorized to the debit card I provided at this point.

Checking status after a couple of days indicated that nothing had been sent.

Called again. This time "salesman" (and I use the term loosely) said that the price indicated a grey goods version of the camera (meaning that it had no warranty, and all documentation was in Chinese).

This guy was exceptionally unpleasant and quite rude. I wasn't very responsive to him. He transferred me to a different salesperson who was somewhat more pleasant. This salesman said nothing about selling the camera as a grey good. He focused solely on selling the camera at a higher price than advertised at the website.

By this time, I really had no intention of buying anything from these characters. I wouldn't trust them with anything. In order to prevent a charge to my debit card, I used my cell phone to transfer money from my checking to my savings account while on the phone with them. Fortunately, the time that these spent with me on the phone either haggling or just being plain nasty gave me enough time to accomplish this.

I terminated the conversation as abruptly as I could.

Subsequently, for a period of about six months I received emails from Photo Connection telling me that I needed to call them because my they were (obviously) not able to charge my debit card. These emails were sent to me literally daily on weekdays. Finally, after over three months, I did receive a final email from them telling me that my order had been canceled.

Beyond the ugliness of having to deal with these guys, attempting to place an order with them also caused somewhat of any inconvenience. I had to replace my debit card, which took about a week.

All of the above aside, I consider myself fortunately because no money was ever charged to me. I shudder to think of possible problems that might have arisen if this shady company were to have had access to my money.

Overall, this was an unpleasant, nasty experience that I wouldn't recommend to anyone -- unless, of course, you like to be treated in a rude, condescending manner while being tricked into paying a higher than advertised price for an item.

"

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2/5

2011-03-01

"This is a terrible company. They sent me a refurbished product instead of a new one"

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5/5

2009-09-10

"This is the second Nikon D-90 I have purchased from Photo Connection and Adam has been very helpful both times. I received my shippment quickly and without any problems. I was so happy with my first purchase I came back a second time. "

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Verified
5/5

2009-01-18

"I was searching All Over for 32" White lcd... Found it at PhotoConnrction! Best Price. Best Service Phone Response. Delivery arrived Sooner than stated... Yes, Believe it! Everyone one Knowledgeable, Helpful and Nice..especially Victor. PhotoConnection has EXCEEDED My Expectations...Thank-you, D from 07020."

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1/5

2008-12-15

"I ordered the Canon 5d (Original Model) and
paid for overnight shipping. They sent me an e-mail stating processing would take 48 hours, that is longer than overnight shipping. I called and spoke to Louis, who stated it would get to me in 2 days. Didn't I just pay for overnight delivery?

I let him know if I couldn't have the item within the 2 days he stated, I would need to cancel the order. He then stated I only bought the "wholesale kit" and did I need a battery? He was trying to upsell me. I said I only needed what came with the US camera with US waranty as boxed by canon. I don't feel good about this already, and will follow up to let you know how it turns out.
"

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Verified
1/5

2008-11-03

"I want to aware other people with this fraudulent "photo connection" website.This website cheats customers and befools them with its lowers prices.I ordered one digital camara last month and next day,I got a email to call one of its representative who was not only rude but also tried to cheat me.He asked for more money for the manual of the camera which was in chinese language.He asked extra money for english manual and they didnt mention anything while I was buying the camera.I cancelled my order.They are big fraud and please beware of such online shopping."

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Verified
1/5

2008-10-14

"I ordered TV from them and was very lucky to cancel it before they shipped it. The reasons for cancelation: misleading advertisement, promising "free bonuses" and then charging for what you didn't order, scam, very, very, very rude and pushy sales persons, calling me bad names after my refuse to buy their extended warranty, insulting me when I tried to cancel order, absence of complete order information, impossible phone connection with supervisor or manager. They are bunch of liars. They didn't want to cancel my order, then lied that they sent TV and wanted money for never happened delivery, even there was free delivery in advertisement, I never got a proof of order and proof of cancelation of this order from them, they told that they were not going to charge my credit card and charged it for $1800 anyway. They are criminals."

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Verified
1/5

2008-09-24

"****BEWARE****DO NOT USE****
Ordered Fuji Quicksnap 1000iso cameras, they sent Fuji 2 packs of 400iso cameras that were expired 07/2008. When i called the company thinking they simply flipflopped 2 orders the person who answered the phone was well aware of my order and that they sent the lower grade cameras and argued with me that he sent a "better" product because the 1000iso cameras were expired. Then they tried to convince me that i needed to just take some other camera product from them in place of the wrong order. Still fighting to get my refund.
"

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Verified
1/5

2008-08-14

"Ordered camera. camera was defective. on the phone was promised credit full amount including shipping. Shipping charges not credited as promised.
This company is lying.
"

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5/5

2008-02-10

"Retracted Retracted Retracted Retracted Retracted Retracted Retracted"

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Verified
5/5

2007-09-24

"This was one of the best experiences I've had when purchasing online! Easy to find what I needed and even easier to order. Fast shipping is their mickname. I will return for future puchases."

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Verified
5/5

2007-07-03

"I bought a large plasma TV at the lowest price I could find anywhere with very prompt home delivery. Thank you."

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Verified
1/5

2007-05-14

"Worst experience from a fraudulent comapny I've ever had. Please stay away from these crooks. Total fraud."

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Verified
1/5

2007-05-01

"My photoconnection.com purchase with the worst experiance I have ever had with a online company. Do not buy anything from this company!!"

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1/5

2007-04-25

"First they gave me the hard sell for extras at ridiculous prices. Then they lied to me about an extra battery that was supposed to be 2400 milli Amp Hours & Canon, it was neither. Then they made it VERY hard to cancel the order."

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