"I was looking for a personalized Christmas gift for my grown daughters with families of their own. This is perfect! I plan on making my favorite sugar cookies, enclosing the recipe, and mailing it to them. We live in different States. But this way, it feels like I am with them even though we live so far apart! When they were younger, it was a tradition for us to make and decorate our Christmas cookies the weekend after Thanksgiving, so this gift is surrounded with love and happy memories.
The cookie jar is very well made, very solid and high quality and the personalization is exactly like I created.
Thank you for offering me the opportunity to make such a thoughtful and personal gift for my daughters."
"The mirror tray I order for a gift for my sister. It is very simple and easy to order. I personalized the tray with a message to my sister. They give you an opportunity to see what it looks like and if you don't like it, you can edit it until you do. They engraved it exactly how I wanted, and it came out beautiful. I was amazed at how fast they sent the order. "
"Personalization Mall's embroidered Christmas stockings were an excellent choice for my daughter and her fiancé's future Christmases. They're even better in person than on the website, looking very upscale in detail. My daughter will be pleased and surprised on Christmas morning! Their prompt personalization was also greatly appreciated - I received my order just days after I placed it. I will order from them again - especially if I'm blessed with a grandchild after their wedding, requiring another matching stocking!"
"Ordered Christmas mat just what I ordered service quick packaged well
"
"Ordered Four products. Three were great easy to read and make out what it says. However, the plack I got was so hard to read and we were extremely small compared to how it showed on the preview. Not happy with the Garden Of Love Personalized Round Garden Stone at all. "
"I have ordered a few personalized items and all have come out perfect.
Love the availability and prompt service."
"Every year since my son passed away (2019) I order at least 2 ornaments in memory of him. Everyone I have is beautiful and will continue my tradition every year. "
"Couldn't be happier with this canvas print! Excellent options for customization & it's easy to navigate the options. Directions are clear & detailed. This item is made with quality canvas & crisp color for background & print. Being able to enter my own text in the customizable lines makes this so much more personal than pre-determined quotes & lettering. Amazing turnaround time for creation & delivery of the item. It came well-packaged & on time as promised. I've ordered several times from Personalization Mall & have never been disappointed. "
"My gift selections were very easy to personalize and order. The items were of high quality and delivery was fast. I highly recommend this company. "
"My son is getting married in November and I bought these cups for the flower girls. "
"Any time I have any occasion in my l
ife I always use @PersonalizationMall.com and everything from them is always, always, viewed as treasures when I I gift them!!!!!!!!!!!!!!!!!!!!!!!! "
"I stumbled upon Personalization Mall a few years ago when I was looking for a Christmas ornament featuring a family with an expectant mom. They were one of the only places that had one and it was absolutely adorable to boot. I have since ordered personalized items from them many times - lots of ornaments, dishes for the grandkids, photo cups for the class I teach… They have always been flawless, good quality, and arrived when stated (even on a super rush order). They are honestly my “go to” first stop when looking for personalized gifts now. I would 100% recommend them. "
"I was told shipping would be 2 to 3 days after placing my order on April 27th-2022. Then I get an email stating that it wouldn’t be delivered until May 3th or 5th. I will never order from here again. I could have gone somewhere locally if I had known this. "
"Flawed Imprinting on Bowl - Do Not Buy
1.0 out of 5 stars
The bowl I received had severely shrunken graphics and personalization. It neither came close to matching the online photo of the product ad nor match the same bowl I had purchased previously.
I sent photos of the defects to their Quality Assurance Department, which was useless. They avoid any responsibility for their defects, stating: "This has been reviewed by our Quality Assurance Team and they have determined the item was made according to the design parameters created by our Design Department." I had to get a customer service supervisor to approve a refund as a "one time courtesy" to avoid me contesting the credit card charge. They refuse to admit their mistakes.
They feel that their photos of products do not have to correctly reflect the product you will receive. Avoid them at all costs or expect frustration. No integrity at their Quality Assurance Department.
Photo shows new defective large bowl (skinny printing of design) vs. previous small bowl purchased and designed properly (that one matched their ad). They claim the design wraps the bowl but it barely covered half of the bowl's circumference. So compare the last two pics: the defective product they tried to pass off vs. the ad they have on their site.
They lost a customer. I am okay with mistakes. But when this company's "Quality Assurance Department" tries to pass its mistakes on to the customer, then it is a business that lacks integrity, in my opinion, and they do not earn the trust of customers. Save time. Save disappointment. Save abusive customer service and corporate bureaucracy. Shop elsewhere. Just my opinions and recommendation."
"I have never had a problem with anything I have ordered. The quality has always been very good. The only time the personalization was wrong. was my error. I have read a lot of bad reviews on customer service but I have never had to deal with them. "