"I like your products, however I think your marketing is a little deceiving... a discount should be a discount not made up in shipping or add ons."

"Very very deceptive about the free shipping on orders over $49!My order was over $49 and you not only charged me $12 shipping but you charged me $5 in “handling”!I would have canceled my order but I already committed to buying this for my niece.I’m disappointed in you."

"I adore your products and I've bought a good many personalized gifts from your site as well as turning my sister on to your website but by the time you get through with placing the order, what was a great bargain is now twice the price you could go to the mall and get. It says at the top of this email, free personalization yet I just paid for personalization and shipping and soon a couple of little Christmas gifts ends up $50 and that's with 25% off."

"Care and handling charge was a surprise. I always enjoy your items. Their are creative and fun. My friends will enjoy them."

"I have to see the product first before I can rate a 10!!"

"I love personal creations. The only complaint I have is that typically with PCVIP you can get free shipping but aren't entitled whatever other promotion is going on at the time."

"I haven't received the product yet, would like to be able to choose different fonts."

"I ordered another rug last month, and it was delivered to the wrong address. I sure hope this current order will get to the right address the first time."

"So far, so good. On time delivery seals the deal."

"I have ordered before and was always extremely happy with the product"

"Your two charges for shipping is excessive. An additional 50% of the item cost to have it shipped is outrageous."

"I dont think a care and handling charge should be added"

"I wish I could have picked the colors for my initial charms."

"I am shocked at the shipping and handling fees"

"I love the selection of beautiful gift items you have and the prices."