"I have never visited a Peebles store, I recently moved to the area and checked it out. My first visit I was hooked. I visit once a week, there are new items every week. I have been satisfied with all of my purchases that I have bought here, the coupons you get are awesome. The staff is very nice and helpful if you need it. The one employee remembers us because we are frequent visitors. Everyone should check out this store you will be glad you did! We love it!!"
"Very friendly employees . Meet all my store needs and most importantly helped me save money"
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
"It would have been nice to have been asked if I found everything I wanted and when told they did not have a size of **** I wanted, perhaps they would have offered to order them for me or check the back"
"Hardly have any intamate apparel to choose from, dressing room was freezing."
"This was an excellent shopping experience where my friend and I purchased many clothing items that were very nice qualit, fit well and for great deals! All the associates were helpful and extremely nice, specifically, Quaid, the young man that checked us out. He was also very informative and invited us back as did another woman after giving us suggestions where to lunch in the area"
“Thank you for taking the time to let us know about your positive shopping experience! We appreciate the feedback, and will be glad to share the good news with our Associate. Be sure to let us know if there’s anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
"Cosmetic Associate was very helpful. She went out of her way to make sure I was satisfied."
"Have been extremely disappointed with the quality of clothing and selection. Very disappointed in the staff and management. Manager and assistant managers do not dress in proper work attire. They are not helpful or courteous at all. If it wasn't for the coupons and discounts I quite honestly wouldn't continue shopping there."
"I am disappointed that you no longer have Petite size clothing in the store. I was told by an associate that Petites were only available online. I prefer to try on clothing before purchasing them.Don't understand why other sizes are in the store & not petites."
“Thank you for bringing this issue to our attention. Your feedback is so important, as it will help us to improve the overall shopping experience. We’ll share this information with the appropriate team, and do our best to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
"lots of choice for clearance."
"the associates are all nice, but I like more tailored clothes"
"I love Peebles. It is clean, friendly and good clearance and bones from coupons,"
"Arrived at 7:15 pm tonight after my son's baseball game to have him fitted for his tux for prom. WE were the only customers in the store. After spending ten minutes on our own finalizing the tuxedo choices, I headed to the check out counter ten steps away to track down and employee to get him measured. One would think with us being the only customers in the store and both employees standing 20 feet away someone might have come over. i was promptly told " she is not doing any more tuxedo fittings today, she has done too many". My response was "what?" She then said " it takes over 30 minutes to do a fitting and we close in 30 minutes". I replied " no , it does not- I have rented tuxedos from this place close to twelve times and it takes less than 15 minutes" Our exceptional customer service representative replied" well we are not doing anymore today, it is too close to closing". I would have been dumbfounded had this been the first time I had a tuxedo renting mishap, but unfortunately for me it was one in a long line of issues. If it was not the only place in our small town to order tuxedos, I would not repeat this lesson in frustration but we are stuck unless we want to travel 45 minutes out of town. I even called earlier in the day ( based on previous experiences) to verify when the tuxedo fitter would be in- no one told me " only until 30 minutes before we close" -they said until 8. If you offer a service but only during certain hours within the store's actual hours, a smart business would post that. Like the post office - they only take passport applications between the hours of 10:30 and 3:30. So if I needed a passport, I would go between the hours of 10:30 and 3:30 even though they are open between the hours of 8 and 4:30. Not expecting it to improve- it has been this way far too long but I think management would like to know. "
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. ”
"Great experience, as always. Love Peebles!!!!!"
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
"Love this store, I hope it doesn't close"
"Love this store as they greet, help in any way you ask and offer great suggestions on what's new and prices."
A rep from Peebles, Mount Vernon, OH, StageAM, has responded:
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”