"I'm filling this out primarily to tell you about a manager named Mike. I had recieved a pair of shoes as a Christmas gift and I needed to exchange them for the right size. As soon as I walked through the door Mike was there, I never expected that he would personally go back and try to find the correct size and being unable to find them he began searching the company website. I'm always delighted to see him when I come in because he is pleasant, professional, and he knows his store. The lack of good customer service in this day and age is depressing and I've never been one to be fussy about clothes but I find myself in your store more and more often, especially since becoming a cardholder.Your associates go out of their way to find me the best deal and to make sure I'm satisfied. The shoe department tends to be out of my size and I also can't find them online but that's really my only complaint. Lexington Peebles has made me enjoy shopping again."
"Love it and the employees only wish the store was bigger it's very very hard to get a buggy around in the store or a stroller"
"Awesome experience. High quality products for very reasonable prices. A little bit of everything."
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
"Due to frequent sales, overall store was a mess, items in wrong places, not enough salespersons, discount did not apply to most of my purchases and I would like to have known ahead of time ending in 98 not eligible. Provide me with a scanner which would tell me. Would avoid embarassment and changes to purchase"
"I enjoy shopping at Peebles."
"The girls are Great helping match up and and coordinate and help U with the best for your coupons"
"We were approx 2.5 hrs from home, decided on a whim to stop in. Found a really nice coat that I liked. Store was clean and laid out well. My only complaint is that there are no mirrors on the sales floor. Sometimes I like to just lay the clothing up against me to get an idea how it would look, without having to try it on. There were mirrors in the changing rooms."
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
"Pleasant atmosphere. Glad we have it here in Lexington."
"It was a typical experience."
"Really like using my app for coupons! The sales people were courteous, the store had more variety for the holiday season with a great sale!"
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
"Did not have all that I wanted to buy."
"I was very disappointed. I saw some online coupons and tried to use the associate told me I could not use the beauty ones even though it said beauty. Then when she finished helping the person in front of me she walked away. I had to ask for help. The associate actually commented to me that she did not know if I could afford what I wanted to purchase. I did along with others things. I was offended by this!"
"Good experience. I like Peebles. It could be a bit more less overstuffed in the Women's section. Hard to manever. Otherwise I really like it. My next closest one is over in Winchester, KY. I always visit Lexington, VA because of relatives in area."
"I always have a pleasant experience shopping in Peebles. The associates are especially pleasant and helpful, the merchandise is a good quality with reasonable prices, the rewards and coupons are an added incentive to shop Peebles."
"The only friendly associate was Erin in which I encounter while shopping and checking out she was very helpful. I would shop again because she was a pleasure to interact with and she acknowledged me."
“Thank you for taking the time to let us know about your positive shopping experience! We appreciate the feedback, and will be glad to share the good news with our Associate. Be sure to let us know if there’s anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
A rep from Peebles, Lexington, VA, StageAM, has responded:
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”