"It was good until the salesclerk forgot to put the make up we bought in the bag and we had to drive back to the store to pick it up. However when we called the already knew that it was forgotten and had it set aside and they apologized ."
"The most friendly helpful associates. A Beverly waited on us. Helped us find our sizes and specific brands. The coupons are the best of any store we shop at. Quality and affordable. Even the toys are in good supply of popular items."
"I love it there, so many fashionable clothes, accessories and even mens and babies its a perfect one stop shop!"
"My favorite place to shop."
"I was sorry to hear that Leila, the present store manager is leaving. I love Bev. She always makes me feel welcome."
"Sidney was an excellent help in making my purchases."
"My office is located in the same plaza as one of your Peebles stores so I visit often. I am a bargain shopper and often use the coupons that are texted to me or printed with the receipts. I think it is nice to be able to have a selection of name brand items available in a more rural location. I often find clothing that I like and make a purchase but I do think the women's clothing tends to cater to an older aged customer base. I also think that there needs to be a bit more variety to the styles. I can't tell you how many pieces I picked up and looked at that had ruffles and bell arms!!! That may be the current style but that doesn't mean the majority of the clothing should be featuring it. The store is VERY crowded. It seems like you are trying to feature a little of each department - housewares, toys, luggage etc but it is just a little of each not much of a selection and no room for all of it. I think it would just be better to concentrate of clothing and shoes and some accessories. There have been several time that I have been in the store and the sale signage or markdowns have not been displayed because they are so busy and lacking help that they didn't get to it yet. The associates at the store I visit are very friendly but there never seems to be enough help. There is ALWAYS a line at the register. There is ALWAYS an issue with a coupon, the price of an item etc. etc."
"Dressing room was locked , but other than that great 1 of my friends did not care for the lady who checked her out , blond hair / curly but my lady was sweet ."
"I love having this store in my neighborhood! The employees are friendly and helpful. This is definitely my go to place for last minute items,,, I do not like going to malls so this store is just my style. I wish there was more children items. The appearNce of the store today was drStically improved from my visit last week. I would love to see more American made products"
"The checkout is crowded and you have to wait forever to pay. The store is a mess"
"i love this store. all of the girls there work so hard to keep everything running smoothly. the only downfall is there are not enough associated to accommodate how busy it gets during the day. there are always good deals and wonderful prices. i love the payback rewards."
"Good experience, great service"
"Usually a great experience. This time, not so much. Cashier unfriendly, did not understand my question when I asked if she would/could match the lower price on your company website. Cashier also continually spoke with the person in line behind me while checking me out. Making me feel rushed and unappreciated as a customer just because I asked for the price match."
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
"The store manager is super helpful, and very good at sales help too !!!"
"It was great Donna always helps us find what we need"
A rep from Peebles, Leechburg, PA, StageAM, has responded:
“Thank you for taking the time to let us know about your positive shopping experience! We appreciate the feedback, and will be glad to share the good news with our Associate. Be sure to let us know if there’s anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”