"I love Peebles. Almost always find something I just love."
"Good - the bathroom was not clean!"
"the employees are wonderful!"
"I was truly satisfied with the shoe selection for men"
"Initially, I thought I would not find any clothing that I needed and was so surprised at wonderful selections."
"Very good there is always coupons"
"It was great friendly and helpful staff."
"Look above at what I wrote."
"Great to shop here and all the workers are really friendly."
"Don't rely on coupons issued by mail etc. Too many restrictions apply."
"Up to now, every visit has been perfectly fine. Friendly employees, fair prices, and good products. I will not be going back to any of your stores again. Your employees are extremely bothersome with their credit card advertising. I shouldn't have to explain in detail why I don't want a credit card, or justify to them my decision. It shouldn't be this hard to spend money in your store. Not to mention the fact that, after being asking many times in many different ways and having to politely decline repeatedly, your cashier asked me Do you even have a job...? very insultingly as I was about to make a $120 purchase simply because I didn't want a Peebles credit card. This is unacceptable. I shouldn't have to pay this kind of money to be pestered and insulted. From now on I will go to other retailers that allow me to just pay money for goods without being poked and prodded about a credit card I don't want literally every single time I go into the store. No other store peddles their credit cards the way you do. It's unbelievable, and I will not be returning again."
"I have always been satisfied with the store's associates toward me and find their help very satisfying. I don't have school children so didn't answer questions"
"so far so good, concerned about possible returns, hoping no issues. over all good"
"Associates are always pleasant and helpful. Store is clean and well organized. Do wish they had a larger selection of infant clothing."
"I am frustrated by the sales..clearance, exclusions, limitations of the coupons, the codes to get off the iphone, etc. It is hard to keep track of all of them..and meet all of the requirements for each.. they overlap and vary and it is hard to figure out when and what to use each coupon on. .Even the clerks are confused when I seek help understanding or go to check out. Iwould prefer to be given a special reduced rate for being a loyal shopper all th time or be able to see all the saled I am eligible for in one email rather than look for several overlapping sales. Can we type in our customer ID at home and see all the current deals for us on any given day? Somehow, I feel a loyal customer should be getting the best deals without so much hassle."
“ Thank you for bringing this issue to our attention. Your feedback is so important, as it will help us to improve the overall shopping experience. We’ll share this information with the appropriate team, and do our best to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
A rep from Peebles, Canandaigua, NY, StageAM, has responded:
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. We sincerely hope to earn back your business.”