"not worth doing business with paypal, there is no support or service. shady company, very disappointing"
"I made the mistake of using them to receive payments from remote clients. No one informed me of the rules for new sellers until they put my payments on hold. The criteria for lifting the hold were then incorrectly applied but there was no reasonable way to fix the issue. Everything online is directed to automated chat, which solves nothing. I always felt PayPal was a service with questionable value, and now I can confirm a lack of value, their absolute incompetence and a their lack of integrity."
"I woke up few days ago and find out my Paypal account was hacked and someone spent my money on some cd keys on some scam sites. Nothing to help from Paypal, just a bunch of bs how they cannot to anything.
So, guys, avoid Paypal, anyone can hack into Paypal and use your earned money for their benefit."
"Terrible - literally said no way to dispute a false claim resulting in lifetime ban and refused to follow up on releasing funds.
Only recourse is to get the press to do a story specifically about your case and they contact PayPal on your behalf."
"Wow I'm shocked for all the bad reviews. My experience with PayPal Is Excellent (As a buyer)
fraud dealer on and dealer who has not sent the order. and seller that refuse to be responsible for parcel that arrive damaged. Paypal has always got them to answer and refund or partly refund. If I send all Data on communication with the seller.
I avoid sellers that don't offer Paypal
"
"This is not a trustworthy business. Customer Service does not understand messages and they respond with answers that have absolutely no bearing on the matter I have raised. They Took Funds From My Account With No Supporting Documentation in July 2020 for a supposed debt in 2015!"
"I bought tickets, using PayPal, for a concert that never took place. PayPay refused my claim. They are in cahoots with a bunch of scammers and their so called guarentee is a sham. Cancelled my account and I would advise you to not use them. "
"I ordered an espresso machine online and paid with Paypal. I never heard from the merchant and never received any merchandise. Paypal sent me a UPS tracking #. When I googled the number it was obviously bogus. It was in my town, but was a commercial establishment with a loading dock and a receiving employee, and was not my private home. The date was wrong, also. I let Paypal know, and they responded that the merchandise had been delivered, and thus the charge was valid. I asked Paypal to google the tracking #, but apparently they did not. I had thought that paying through Paypal would protect me from fraud, but it did not. I lodged a claim with my Visa card, through which I had paid Paypal. Visa researched my claim and ruled that I was correct. Visa gave me a refund. "
"I just sold a $2000 camera on Ebay. The buyer had remorse, so I logged into Paypal to refund him. Paypal is going to keep my approx. 4% ($68) transaction processing fee just because they can. Ebay is taking over payment processing from Paypal, and Paypal is taking it out on their own customers."
"I recently had a merchant send my product to the wrong address and Paypal was not willing to help reimburse my granddaughter's birthday present of 136.00. The Dispute Resolution center said because the merchant sent it UPS (even though it was to a wrong address) I would not be reimbursed unless UPS places on letterhead they made a mistake. I then contacted UPS and they said PAYPAL knows they would not write such a letter and they could not help me. It was a terrible experience and worst this merchant, "NGUYEN VAN TU" could not even send to my correct address even though my address is in plain site. "
"This is a third-rate company that is surviving because of lock-in with eBay. I will be closing my account with them and not use them anymore.
(1) I sold an eBay item and then couldn't ship because there were no international flights. So I cancelled the transaction and refunded the item in full.
(2) eBay refunded the selling fee in full but refused to tell PayPal to refund the fees.
(3) So, PayPal still wnt me to pay approx $6 for a transaction that was cancelled. Imagine going to Walmart or target, buying and then returning an item and still being stuck with the credit card fee to pay!
(4) I complained to PayPal to no avail. I wrote to their CEO and President Schulman and Rainey twice to no avail.
(5) This is a third-class company that is a bottom-feeder. Avoid them like Corona Virus or Bubonic Plague. There are far many other, better options."
"PayPal is a very horrible place to deal with. They definitely will not be around much longer. If you want to lose your money and not ever see it again just use PayPal. I've had the most horrible terrible experience dealing with them. Their customer service ****. Their virtual person on their ****. Don't ever use PayPal unless you never want to see your money again.TRY CALLING THERE CUSTOMER SERVICE DEPARTMENT AND YOU WILL SEE WHAT I MEAN. HORRIBLE TERRIBLE I WILL NEVER USE THEM AGAIN PERIOD. "
"I got scam by a buyer for my gaming laptop and they charge-back me and open up a case. Its been 5 months and the case is still open with no help at all. I contacted them through there phone and chat two months ago which they just told me to wait longer. Two months Later, I BBB them and they dont respond at all. I twitter them they ask for my account and case number and after i give it to them, they dont respond back no more. Dont sell stuff on eBay. eBay is no help at all, they told me to talk to PayPal about it. USPS wont help cause since he sent the package back because of eBay, i cant get insurance for it too. Now the thief has my laptop and i lost a lot of money because of it. Lesson Learn. Warning to others not to sell on eBay and expect a resolution if you get scam. Good Luck To You All if you decided to sell on eBay using PayPal!"
"I am a PayPal customer. From the 5th of February 2020 - 24 February 2020, PayPal stole a total of £1300 from my account, from several periods. When I called them up, they told me I had to wait for 180 days. Be careful everyone. Now, due to the coronavirus outbreak, customer service is not answering the phone. "
"They didn't pay my Ebay fees out of my Paypal account, even though there are funds in the account.
Tried to call today to find out what's going on - and have been on the phone for over 2 hours !!!!!
They keep clicking into the call and then after a minute of so of silence then click out and the call goes back to being on hold.
If they cannot take customer service calls then they should say so - not leave a client hanging on hold for over 2 hours ! and still no answer.
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