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Product & services pricing
3.87/5
Chance of future purchase:
4.21/5
Shipping & packaging:
0.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2023-01-04

"Very easy to navigate website amd find correct product I needed."

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Verified
5/5

2023-01-02

"I love the prices very cost efficient "

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Verified
5/5

2022-12-28

Easy shopping

"Easy navigation of website very detailed description of products"

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Verified
5/5

2022-12-22

Great prices

"So glad to find the items I need at a decent price."


Verified
3/5

2022-12-19

not as easy as killing snakes

"I don't know how I was ordering through Walmart and wound up with y'all and it's not been a pleasant experience. Hope there are no delivery problems"

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Rep reply posted 2022-12-20
A rep from Patient Room, HPFYCustomerCare, has responded:

“Hello,
We apologize for any inconvenience you experienced while placing your order.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,
Team HPFY”


Verified
1/5

2022-12-16

Overpriced and at times stoma is croo

"Price is too high for sick people "

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Rep reply posted 2022-12-20
A rep from Patient Room, HPFYCustomerCare, has responded:

“Hello,

At Health Products for You, compassion and empathy for our customers is a core value.

We are a conscientious company that is trying hard to fulfil our customers’ needs for medical supplies through every possible avenue in these times of extreme demand and supply challenges. As you may know, we are in period of unprecedented times and certain products are in high demand everywhere. Hike in prices is only because either our procurement price is changing or we are paying more than we ever had to for shipping these products to our customers as well as sustain our cost of operations. We have tried our best to keep most product price changes within 5%-10% of our old prices, but it may fluctuate for certain products.

We are committed to continuing operations as far as possible to ensure our customers still get the necessary products they need for their health and wellness.

Thank You,
Team HPFY”


Verified
5/5

2022-12-14

Breathing Beauty

"Love the products. They are always our go to when we aren't feeling well. Many thanks! "


Rep reply posted 2022-12-15
A rep from Patient Room, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team HPFY


Verified
4/5

2022-12-04

difficult to order

"i had to ask my husband to help me with the order"

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Verified
5/5

2022-11-23

Jesse in Chat was very helpful in my decision to purchase my nebulizer!

"I was confused by the choices, and Jesse provided the info I needed."


Rep reply posted 2022-11-23
A rep from Patient Room, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team HPFY


Verified
4/5

2022-11-21

Good prices

"Shipping costs a little high"

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Rep reply posted 2022-11-23
A rep from Patient Room, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback and we understand that the shipping cost was high for you.

Shipping rates depend on the size, weight, start location, and end location. In your case, it was the location as the rates were calculated based on the distance and time spent on the road as a part of the shipping process.

We do run promotions every few weeks for reduced price shipping. It may fluctuate for certain products and location. You can stay informed about these and many other promotions by subscribing to our newsletter. For more information, please visit our Shipping Policy here: https://www.healthproductsforyou.com/shipping.html

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.

At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,
Team HPFY”


Verified
5/5

2022-11-04

Easy Order & Subscription Discount - Great Product - Good Price -

"I used to have to order this item by the 100 pc case. Through Shop Nebulizer I can order each month what our insurance will reimburse. I'm a happy camper"

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Verified
5/5

2022-10-31

Good items

"Good quality, lots of options."


Rep reply posted 2022-11-01
A rep from Patient Room, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team HPFY


Verified
4/5

2022-10-30

good prices

"good quick ordering availabe need to offer more codes to use. "

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Verified
5/5

2022-10-29

serice

"Excellent service in handling purchase requests"


Verified
5/5

2022-10-27

Absolutely the easiest ordering procedure

"Nicely laid-out site with plenty of information about the items. Easily navigable."

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Rep reply posted 2022-10-27
A rep from Patient Room, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team HPFY