"ALMOST SPENT TWO HOURS BUYING A FEW ITEMS "
"Great store, shipped everything "
“Thank you for your feedback. It really warms our hearts to hear your comment on your satisfaction with our service and products. We will surely continue to do our best to provide you with satisfactory products and services. Should you need further assistance, you may contact our Customer Service Team via our Chat Support or send us an email: https://www.patpat.com/article/help/contact.s. We appreciate your business and value your loyalty as a customer.”
"Great customer service and continued love of their products! "
“Thank you so much for your trust and support in Patpat. ”
"As I started to shop, I read that a further discount would be found in my email. Well, as I got ready to order, I entered this code, received same day, and got the response that the code was not valid!!!"
“Hi ,
We sincerely apologize for the inconvenience of applying a code to your order. This is indeed not the kind of service we wish you to experience.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to the email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support:
https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment”
"Estaré esperando mi pedido para saber la calidad y los tiempos
"
“Hola,
Nos disculpamos sinceramente si ha tenido problemas al navegar por nuestra aplicación/sitio web. De hecho, este no es el tipo de servicio que deseamos que experimente.
Aquí en PatPat, estamos trabajando arduamente para asegurarnos de que estamos haciendo el mayor esfuerzo para mejorar nuestros productos y servicios asegurándonos de que nuestros clientes estén más que satisfechos. Es imperativo para nosotros que las más mínimas quejas se manejen adecuadamente.
Además, también le hemos enviado un correo electrónico a la dirección de correo electrónico asociada con su pedido para abordar su inquietud. Por favor revise su bandeja de entrada o la carpeta de spam/basura. También puede contactarnos a través del soporte de chat:
https://www.patpat.com/article/help/contact lo antes posible citando esta revisión para que podamos abordar cualquier problema de manera oportuna.”
"My grandbaby loves to help pick out her outfits. She's always so cute in her pat pat outfits. "
“Thank you so much for your trust and support in Patpat. ”
"spero che la consegna sia altrettanto veloce "
“Thank you so much for your trust and support in Patpat. We have sent you an email, please check your email. Or contact us through the official website link. ”
"Very good! But you all are very hard to contact ."
“Thank you so much for your trust and support in Patpat. ”
"First time shopping here. It was easy and I can't wait to receive my package."
"Så meget anderledes tøj til barnebarnet"
"Checkout does not allow you to type in your address. Your website gives dropdown lists with other people's addresses. I first tried on my Iphone and if I didn't choose from your dropdown list for street address it wouldn't go back to the order - just a blank screen. Had to keep restarting the website. Finally gave up and used my computer. That did allow me to type in my street address but for town/city - another dropdown list - totally not applicable to me. Just let people type their own city. Kuala Lumpur not on the list. I live in Bangsar and randomly picked Seputeh as that is kind of close."
“Hi ,
We sincerely apologize for the inconvenience with adding your address upon checkout. This is indeed not the kind of service we wish you to experience.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to the email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support:
https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment”
"I had made a return and asked for credit instred of my money since i wanted to buy some stuff here, well turns out i was not able to use my credit with the coupon, and I think is not fair this issue was not explained to me at first. "
“Hi ,
We sincerely apologize for the inconvenience with your voucher. This is indeed not the kind of service we wish you to experience.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to the email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support:
https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment”
"Had a real hard time with placing order "
“Hi ,
We sincerely apologize for the inconvenience when placing your order. This is indeed not the kind of service we wish you to experience.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to the email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support:
https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment
”
"I'm getting outfits for a Mother's Day photo shoot my friend is doing for me, and these outfits look so cute. I was hard to choose. If I am able to I will update on fitting and how true to size it is. I think right now that is my only concern."
“Thank you so much for your trust and support in Patpat. ”
"It’s very slow l had to go back and re order"
“We sincerely apologize for the inconvenience upon using PatPat. May you please contact our Customer Service Team via our Chat Support or send us an email if you have any concerns? https://www.patpat.com/article/help/contact..”
A rep from PatPat, PatPat., has responded:
“Hello,
We sincerely apologize if you have encountered issues while navigating our App/Website. This is indeed not the kind of service we wish you to experience.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
You may also contact us via Chat Support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”