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Verified
5/5

2016-01-16

Great customer service and quick resolution of problem

"When my order was lost in the mail, I got a quick response to my inquiry. After following up with USPS to try to track the item, Jennifer C offered to give me either a full refund or to initiate a new shipment. Great service and responsiveness. "

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Verified
5/5

2015-10-28

"What a refreshing company to work with! One of my items was back ordered and they emailed me right away. I was able to choose another color and they didn't charge me the cost difference. Shirley in customer service was wonderful and helpful. I will use them again, for sure."

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Verified
5/5

2015-10-26

"This was my first time utilizing the site and I was ordering items for my son's bday party. They had a large selection of items and were very competitively priced. I needed the items quickly and they delivered! I did have a damaged item but when I called to address they were very responsive, apologetic and issued a refund immediately. I would definitely utilize this site again. I worked with Jeni A. and she was very helpful. Thank you!"

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Verified
5/5

2015-08-10

"Jenna is a customer service dream---problem solver with a can do attitude.
I needed a mask for a party that was in a few days and had difficulty with the website and she took care of everything. I am so appreciative.
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Verified
5/5

2015-06-08

"I am please to post a very favorable experience with PartySuppliesDelivered.com. I purchased two Autograph Books, and although the first delivery never arrived, once I called and spoke with ****@****, I received a replacement order within a few days. She was pleasant, courteous and most professional. This is my first experience with partysuppliesdelivered.com but it won't be my last. The books were exactly what I wanted and very reasonably priced!


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Verified
5/5

2015-06-05

" I ordered 5 masks they came very quickly... Called spoke to Megan for a tracking # she was very polite and helpful.... All masks are very nice and made well... Can't wait to wear them....."

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Verified
5/5

2015-04-29

"I bought my daughter's Sweet 16 center pieces and one arrived damaged. I called and it was immediately replaced without a hassle. They asked for a picture and that was that. The woman I worked with was wonderful. She returned emails quickly and followed up on my order. The replacement came and it too was damaged. I sent an email and immediately got a response. I again sent a picture of the damaged one along with the last damaged one next to it and received my replacement within a few days. When all goes right it is easy to write a good review, it is more important to me when things go wrong how it is handled. This company did an outstanding job at making sure I got what I ordered in the condition it should be in. "

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Verified
5/5

2012-10-08

"partysuppliesdelivered had a quite reasonable price on decks of halloween themed playing cards that I wanted to pass out instead of candy. I'm a satisfied customer."

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