"Placed and order on a Wednesday and it shipped later that day. Recieved it the next day via the economy shipping option. I couldn't believe it. I am relatively close to them, but still! Great service. I'm a customer for life!"
"I've ordered from a couple of places before and they always took a while to ship my parts. Typically when I am ordering filter parts - it is just because I have broken one of them right then and there. When I ordered here the order went out the next business day after the weekend and everything - including some fragile parts - arrived packaged well and in great shape. I was a little apprehensive about ordering some media since I knew it would be heavy and I didn't want the more fragile stuff to come in broken. Everything was excellently packed and arrived in flawless condition. I will order from this website again in the future."
"Placed my order on Monday - had it by Wednesday! This was great because my fish were without a filter until the parts arrived. Fit perfect just like I knew they would. THANK YOU!!!"
"Ordered item 2 weeks ago. No response to emails, no contact phone number. Number listed on credit card transaction is disconnected and is under and companies name no longer open."
"My father in law purchased equipment from them on twice on 6/19/2016 and once on 7/3/2016 amounting to almost $200 in total. No items were received and several attempts were made to contact the company and no response. We have reported this to the credit card company and have reported it as fraud. "