ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.62/5
Chance of future purchase:
4.85/5
Shipping & packaging:
4.78/5
Customer service:
4.72/5
Return/Replacement policy:
4.73/5

Verified
5/5

2023-10-01

The true fastest shipping

"I ordered replacement parts from another company and had to pester them for a month before they finally shipped the items. Parts Dr. shipped and delivered even faster than their estimate. I had the parts I ordered within 36 hours. 100% recommended."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-10-01

Seemingly awesome! (I have only just placed an order)

"Prices beat out others I was seeing on the web and I was able to find both part I was looking for."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-10-01

Cheapest washer transmission

"The order process was quick and easy and the price was right."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2023-09-29

Helpful

"The chat feature on the site was very helpful and easy to use. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-09-29

Quick and Easy

"Ordered what I needed didn't take but a few minutes.
Very Smooth and precise.
Will Shop Again.
"


Verified
5/5

2023-09-28

recommendable

"easy, safe and fast, I recommend it. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-09-27

Pleasure doing business with you

"parts are easy toMy find on your website. Orders are promptly shipped and received. My customers are happy, I'm happy. thank you"


Verified
5/5

2023-09-25

Easy Process

"Found just what I was looking for. Fingers crossed I can fix it myself!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-09-24

Fast and efficient, from search to results.

"I needed to find the replacement styrofoam for my GE refrigerator/freezer. With my model number at hand, it was easy to find the exact matching part. Then to order it, was fast and efficient."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-09-23

Easy to find correct part

"Very accurate cataloging. Felt confident that I was going to receive the correct part for my application. Very competitive pricing, reasonable shipping cost. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-09-23

Easy

"Parts quick to find and always a picture."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2023-09-22

No Emails

"Never got one email from them. Called customer service and they said they sent 2. Went back to the server and nothing. Reset password option didn't work. Had to open under a different email. Ordered my part and after that I couldn't sign back into my parts dr account to check status. New password was saved at the time I opened the new account. Had to call them to verify the purchase went through and delivery date. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2023-09-21

easy to use

"Good product at a good price"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2023-09-21

Excellent service, fast shipping and great products

"I’ve ordered from here multiple times and I’ve always been extremely happy with what they’ve provided, described and demonstrated in pictures before the purchase!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-09-20

Great experiance!

"We have been using Parts Dr. for all our urgent parts at our apartment complex and have been very happy with their service!"