"I recently had the pleasure of interacting with Hayden from PartsDr.com, and I must say, the experience was nothing short of fantastic. From the outset, Hayden demonstrated an impressive level of expertise and attentiveness that truly set the bar high for customer service.
Firstly, Hayden's ability to quickly identify and provide the exact part I needed was remarkable. Not only did he send me a direct link to the specific part for my LG washer, but he also ensured that it was the correct and compatible one, which saved me from the hassle and uncertainty of guessing or choosing the wrong part.
Moreover, Hayden went above and beyond by providing a link to the BBB reviews, which not only instilled further confidence in my purchase but also showcased the transparency and credibility of PartsDr.com. This level of proactive service is rare and much appreciated.
Throughout the process, Hayden was incredibly helpful, responding promptly to my queries and concerns. His professionalism and courteous demeanor made the entire experience smooth and stress-free.
In conclusion, my experience with PartsDr.com, especially with the help of Hayden, was exemplary. Their customer service, coupled with their comprehensive knowledge of appliance parts, makes them a go-to source. I highly recommend PartsDr.com to anyone in need of appliance parts. Their team, especially Hayde"
"PHENOMENAL EXPERIIANCE EVERY TIME!!!"
"I searched diligently, but I couldn't find a better price anywhere. The site was well played out and easy to read. Next I'll come here first and save time and money
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"... I found Parts Dr online and they had what I needed for my 10-15 year old Frigidaire Microwave. Parts Dr was listed among the few sources that came up online when searching for the part I needed. I was thrilled to find the control board and touchpad that I needed, no one else had it. What a relief. Also, communication was quick and easy, thank you Hayden. I am an old retiree living in South Texas and am glad to have found Parts Dr. "
"Good, accurate descriptions of products with pictures, unlike most other sights that use a stock photo of a box. Quick & easy process. "
"If you have any doubts that this company is terrible please read any of the 500+ complaints they have filed against them with the BBB. They will never refund your money if you return a part. BUYER BEWARE. These hillbillies in South Dakota claim they have "experts" that review all returns. BS... They have probably sold the same part 4-5 times since they never give customers their money back if they return a part. "
"First person was able to tell me how to get part number after doing that and calling back the second person was helpful in getting part number confirmed and I preceded with my online order."
"Easy to search and find the right part needed"
"Great site! Such ease of use"
"Great web site. Like the model number/part fit verification. Order process is easy and fast. Tutorial videos are to the point, quick and clear camera work!"
"$50-$60 cheaper than anything we found anywhere else!"
"Needed a control board for Samsung dryer and found it quickly on the website. Also, quick checkout."
"I found my part very easily, and the price was cheaper than other places I looked."
"Easy to find parts and order "
"Easy lookup of parts needed. Video to help with the install. "