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Verified
5/5

2006-04-06

"I'm very impressed with the prfessionalism of the people involved. i have had some success with the unit; now need to locate some digital audio cd's for my final analysis.
THANKS, john
"

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Verified
5/5

2006-04-05

"Ordered item on a Sunday, Item arrived on Tuesday. What else can I say. It was the way I like to buy, item as described, price as described and prompt delivery. I would buy again from this vendor."

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Verified
5/5

2006-04-03

"Very satisfied with the order in terms of price, customer help (including the ability to self track shipment) and delivery time."

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Verified
5/5

2006-03-31

"I ordered a microwave that had been backordered from 2 other retailers. Both other retailers strung me along but Park Avenue was great. They actually had the microwave in stock, shipped it right away, and followed up with my invoice promptly. Customer service was excellent. i would definitely buy from them again."

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Likelihood of customers making future purchases
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Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
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Being easy to reach
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Resolving problems
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Making decisions on their own
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Overall web site
Web site reliability
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Verified
5/5

2006-03-28

"Very prompt service. All questions/concerns handled professionally. After placing our order, we needed to change it and were able to do so with a 30 second phone call."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2006-03-13

"ITEM DELIVERED AD PROMISED AND IN GOOD CONDITION, WOULD RECOMMENT THEM"

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Verified
1/5

2006-03-08

"I ordered a mini-fridge from this company and the package was sent to my billing address instead of to my shipping address. When I confronted the man on the phone about this, he was extremely rude to me and refused to give me my money back... He is a big fat liar because he said the package would be sent to my shipping address...... His condescending way of talking to me also leads me to believe that he is a racist. (I cannot make this claim with 100% certainty, but it is my gut feeling.) He never responded to my emails, and during one of my phone calls, he asked me to call back in 2 hours (without an explanation). If you enjoy dealing with rude people and going through bad service, this is the company for you! Don't make the same mistake I made. If you are thinking of using this company to buy ANYTHING, please reconsider."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Being easy to reach
Making decisions on their own
Being trustworthy
Being knowledgeable
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-08-31

"very good and fast service,will buy from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being trustworthy
Being knowledgeable
Being easy to reach
Resolving problems
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
1/5

2005-08-09

"The website does NOT give you a final total price (with shipping and tax) until after you place your CC number in (if at all, I can't quite remember).
The email receipt has no price.
Delivered the wrong TV.
I ordered a home theatre system too, but I phoned a few times and they said it was out of stock but it would be in later. Never let me know the status.
Phoned up today and they said they didn't stock it at all anymore. Asked them why they never let me know about this as I've been waiting for the speaker system for my new TV for about 6 weeks - got a monotoned grunt as a reply.

Jokers. Don't give a sh!t about you.

Never going back.
"

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Verified
1/5

2005-07-16

"They failed to include a sales receipt with my shipment and will not mail me a copy. 3 weeks of phone calls and emails and they still won't mail me a sales receipt/invoice of the original purchase. I'll NEVER use this site again"

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Verified
5/5

2005-06-15

"Best price on Car Navigation equipment I wanted. They shipped same day and delivered exactly what I wanted. Great reseller in the greater NY area. I will use them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support

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