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Verified
5/5

2011-07-07

"I recently had breast reduction and liposuction and needed new lingerie. My doctor suggested PamperedPassions.com because they have many post-surgical garments. I visited their website and was amazed at their selection. Customer service was very helpful with fitting me over the phone. I purchased 12 items and had to exchange only 1 item for a different size. I highly recommend this company."

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Verified
5/5

2008-08-17

"What an amazing selection of fine lingerie at so many different price points. http://www.pamperedpassions.com has a great selection that no one else has. My husband purchased the Lingerie of the Month Club for me and it has been so much fun for the BOTH of us.

Customer service is very friendly, and the turn around time on my orders is very quick. I even have a Personal SHopper!

Thanks PP! Everything else is truly just underwear!
"

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Verified
1/5

2008-01-09

"Customer service just does NOT exist.
I ordered some outfits from this online store to be delivered to Ukraine using int. priority tracked delivery, but few days after I found an automated message in my inbox indicating that this delivery was unavailable to Ukraine (my company usually operates UPS & Fedex in Ukraine without any problem), so the store decided non tracked conventional postal service delivery ordering a refund in my cc for cheaper delivery.

Ukraine is a conflictive country for conventional postal service, "missing" many valuables, so I was really scared of this decission, so I tried to contact customer service for an alternative delivery method or just a complete refund stopping this order. No reply. No one. I tried several times, no reply, not at all. Finally I should say that order was delivered and my 250$ alive, but I consider simply unaceptable this deaf&blind customer "service".

Good luck with this store. If everything goes fine, it's just perfect. If something is wrong, be ready to suffer and be ignored.
"

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Verified
5/5

2008-01-03

"Nice product, nice price, cooperative sales associate when 1 item was backordered, They shipped it later at their cost, I'll recommend to friends definitely."

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jz
5/5

2004-02-07

"Customer service was excellent. I needed four items shipped to me immediately for a Valentine's Day gift. They completed my order in less than five minutes, had all four items in stock and shipped it the next day."

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