"I am always able to find what I need at this location. Associates are familiar with their merchandise. Especially the older associates."
"this is the only clothing store to shop at in our town"
"Everyone's friendly nice and clean price is reasonable very quiet feel like home"
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
"this is the best store we have in our town to shop at ..... people are helpful and friendly"
"I really like the store when I can get good deals with coupons, especially clearance."
"There was litter on the floor--tags, bits of paper, etc. Shelves were VERY dusty, not as in daily dust. A pair of shoes I was interested in was not marked. Sales assoc. said they were regular price but we had to explain that there was no price on the shoe box or the shelf at all. I was disappointed in store cleanliness. When I was there, there were 2 asssoc. working and maybe 2 or 3 other shoppers besides me. Plenty of time to take care of that dust build up and the trash on the floor."
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. ”
"why go anywhere else. They have everything you want and need"
"My experience was great awesome workers who are always willing to help with a great upbeat personality. I love home dept style and quality,I'm an adult but wear juniors I would like if the junior dept had a little more edgier choices. Overall this is great and friendly awesome place to shop."
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
"This store is very clean and neat. The employees are very courteous and helpful. I’m thankful to them for their support during Hurricane Harvey."
"Great, however the survey is toooooo long"
"This time it was easy to shop. My son only need black dress pants. But when I have to shop for my daughter it it hard to find things for her age group and that is modest. Most of the time it is too short, too grown up or too babish. Need something for preteen age. We do not by her clothes here. I am when shopping for my self it is the same probems. Too old lady or too teenager."
“ Thank you for bringing this issue to our attention. Your feedback is so important, as it will help us to improve the overall shopping experience. We’ll share this information with the appropriate team, and do our best to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437”
"Clean and inviting. Really good deals."
"This store didn't have much of a variety for my daughter (teen) . nor did they have petite clothing that was available for me. My daughter goes to a jr high, im not looking for a spaghetti strap shirt or dress for her. Please have decent and appropiate clothing for teen girls available to go to school."
“Thank you for bringing this issue to our attention. Your feedback is so important, as it will help us to improve the overall shopping experience. We’ll share this information with the appropriate team, and do our best to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
"I love the new look the Wharton store has since Hurricane Harvey."
"The sales lady was very friendly and helped me find what I was looking for."
A rep from Palais Royal, Wharton, TX, StageAM, has responded:
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”