"The values are there but the more you buy, the less the coupon helps. I bought over $400.00 dollars worth of clothes but found that the value was poor in quantity."
"It Was Excellent . The People We're very Nice"
"I really like the discounts this store offers"
"The people that work there are great!"
"Nice and clean, staff is nice and very helpful"
"It was awesome and I will sure return back today to go to a usher palais royal to find some shoes."
"I had a great experience at the store. I will continue to shop there. The prices are affordable and there is a variety of brands."
"Easy to find what I was looking for. Associates very helpful."
"Fitting rooms were horrible, dirty, trash on floor."
"I always enjoy shopping at Texas City store alway greeted with smile ( and that very important to me ) alway ask if they can assist me and at check out it a thank u and welcome you back. Love my store"
"Overall excellent I grew up around palaisroyal my daughters love shopping there. Great place to shop for my lady."
"Awesome place to shop!very friendly and helpfull staff!keep up the good work Palais Royal!"
"It was everything i was hoping for!"
"Experience was very good. However, this survey is toooooo long!!!!"
"Love the value and trendy clothing. With the store coupons I always get a great deal. The staff is very rude. The manager is rude. Would recommend to skip the store and shop somewhere else where the customer service is a priority ."
A rep from Palais Royal, Texas City,, rbSTAGE, has responded:
“ Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our call center at 1-800-472-8437. We sincerely hope to earn back your business.”