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238 reviews
4.71 / 5
Apparel & Accessories  •  Clothing  •  Clothing Accessories  •  Eyewear  •  Costumes & Accessories  •  Handbag & Wallet Accessories  •  Jewelry  •  Footwear  •  Activewear  •  Baby & Toddler Clothing  •  Dresses  •  One-Pieces  •  Outerwear  •  Pants  •  Shirts & Tops  •  Shorts  •  Skirts  •  Skorts  •  Sleepwear & Loungewear  •  Suits  •  Swimwear  •  Traditional & Ceremonial Clothing  •  Underwear & Socks  •  Uniforms  •  Wedding & Bridal Party Dresses  •  Hats  •  Headwear  •  Maternity Belts & Support Bands  •  Costume Accessories  •  Costume Shoes  •  Costumes  •  Masks  •  Anklets  •  Body Jewelry  •  Bracelets  •  Brooches & Lapel Pins  •  Charms & Pendants  •  Earrings  •  Jewelry Sets  •  Necklaces  •  Rings  •  Watch Accessories  •  Watches  •  Shoe Accessories  •  Athletic  •  Outdoor  •  Traditional  •  Speciality  •  Sneakers  •  Sunglasses Home & Garden  •  Bathroom Accessories  •  Cleaning  •  Decor  •  Household Supplies  •  Kitchen & Dining  •  Lawn & Garden  •  Linens & Bedding  •  Organization  •  Bath Caddies  •  Bath Mats & Rugs  •  Bath Pillows  •  Bathroom Accessory Mounts  •  Bathroom Accessory Sets  •  Facial Tissue Holders  •  Hand Dryer Accessories  •  Hand Dryers  •  Medicine Cabinets  •  Robe Hooks  •  Safety Grab Bars  •  Shower Curtain Rings  •  Shower Curtains  •  Shower Rods  •  Soap & Lotion Dispensers  •  Soap Dishes & Holders  •  Toilet Brush Replacement Heads  •  Toilet Brushes & Holders  •  Toilet Paper Holders  •  Toothbrush Holders  •  Towel Racks & Holders  •  Broom & Mop Handles  •  Broom Heads  •  Brooms  •  Buckets  •  Carpet Cleaners  •  Carpet Sweepers  •  Cleaning Gloves  •  Duster Refills  •  Dusters  •  Dustpans  •  Fabric & Upholstery Protectors  •  Floor Cleaners  •  Furniture Cleaners & Polish  •  Garbage Bags  •  Household Cleaning Products  •  Household Cleaning Supplies  •  Mops  •  Oven & Grill Cleaners  •  Pet Odor & Stain Removers  •  Shop Towels & General-Purpose Cleaning Cloths  •  Sponges & Scouring Pads  •  Squeegees  •  Washing Machine Cleaners  •  Address Signs  •  Air Fresheners  •  Alarm Clocks  •  Artificial Flora  •  Artificial Food  •  Artwork  •  Asian Decorations  •  Backrest Pillows  •  Baskets  •  Bird & Wildlife Feeder Accessories  •  Bird & Wildlife Feeders  •  Bird & Wildlife House Accessories  •  Bird & Wildlife Houses  •  Bird Baths  •  Bookends  •  Candle & Oil Warmers  •  Candle Holders  •  Candle Snuffers  •  Candles  •  Cardboard Cutouts  •  Chair & Sofa Cushions  •  Christmas Decorations  •  Clock Parts  •  Clocks  •  Coat & Hat Racks  •  Curtains & Drapes  •  Decorative Bells  •  Decorative Bottles  •  Decorative Bowls  •  Decorative Jars  •  Decorative Plaques  •  Decorative Plates  •  Decorative Trays  •  Desk & Shelf Clocks  •  Door Mats  •  Dreamcatchers  •  Dried Flowers  •  Easter Decorations  •  Ecospheres  •  Figurines  •  Finials  •  Flags & Windsocks  •  Flameless Candles  •  Floor & Grandfather Clocks  •  Fountains & Ponds  •  Fragrance Oil  •  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Window Valances & Cornices  •  World Globes  •  Wreaths & Garlands  •  Bleach  •  Clothespins  •  Dry Cleaning Kits  •  Drying Racks & Hangers  •  Dumpsters  •  Fabric Refreshers  •  Fabric Shavers  •  Fabric Softeners & Dryer Sheets  •  Fabric Stain Removers  •  Fabric Starch  •  Facial Tissues  •  Fly Swatters  •  Garment Shields  •  Hazardous Waste Containers  •  Household Paper Products  •  Household Thermometers  •  Iron Rests  •  Ironing Board Pads & Covers  •  Ironing Board Replacement Parts  •  Ironing Boards  •  Laundry Balls  •  Laundry Baskets  •  Laundry Detergent  •  Laundry Supplies  •  Laundry Wash Bags & Frames  •  Lint Rollers  •  Moisture Absorbers  •  Paper Napkins  •  Paper Towels  •  Pest Control  •  Pest Control Traps  •  Pesticides  •  Recycling Containers  •  Repellents  •  Rug Pads  •  Shoe Care & Tools  •  Stair Treads  •  Toilet Paper  •  Trash Cans & Wastebaskets  •  Waste  •  Wrinkle Releasers & Anti-Static Sprays  •  Accessories  •  Aprons  •  Asian Food Accessories  •  Bakeware  •  Baking  •  Barware  •  Coffee & Tea Sets  •  Coffee Makers  •  Coffee Servers & Tea Pots  •  Cookers & Steamers  •  Cooktops  •  Cookware  •  Countertop  •  Dehydrators  •  Dinnerware  •  Dishwashers  •  Drinkware  •  Esporesso Machines  •  Flatware  •  Food & Beverage Carriers  •  Food Storage  •  Freezers  •  Frothers & Steamers  •  Fryers  •  Garbage Disposal  •  Grills & Griddles  •  Grinders & Mills  •  Hot Plates  •  Ice Cream Makers  •  International Food Accessories  •  Juicers  •  Kettles  •  Kitchen Appliance Accessories  •  Kitchen Appliances  •  Kitchen Organizers  •  Kitchen Tools & Utensils  •  Knives & Accessories  •  Microwaves  •  Mixers & Blenders  •  Outdoor Grills  •  Ovens  •  Pasta  •  Pizza  •  Popcorn  •  Portable Accessories  •  Prefabricated Kitchens & Kitchenettes  •  Ranges  •  Refrigerators  •  Salt & Pepper Shakers  •  Serveware  •  Serveware Accessories  •  Sink Accessories  •  Small Appliances  •  Smokers  •  Tablecloth Clips & Weights  •  Tableware  •  Tea  •  Toasters & Toaster Ovens  •  Trivets  •  Utensils  •  Warmers  •  Water Coolers  •  Water Filters  •  Wine Fridges  •  Awning Accessories  •  Awnings  •  Chainsaws  •  Composting  •  Disease Control  •  Fertilizers  •  Garden Hose Fittings & Valves  •  Garden Hose Spray Nozzles  •  Garden Hoses  •  Garden Pot Saucers & Trays  •  Gardening  •  Gardening Accessories  •  Gardening Tool Accessories  •  Gardening Tools  •  Grass Edgers  •  Greenhouses  •  Hammock Parts & Accessories  •  Hammocks  •  Hedge Trimmers  •  Herbicides  •  Landscape Fabric  •  Landscape Fabric Accessories  •  Lawn Aerators & Dethatchers  •  Lawn Mowers  •  Lawn Vacuums  •  Leaf Blowers  •  Mulch  •  Outdoor Blankets  •  Outdoor Living  •  Outdoor Power Equipment  •  Outdoor Power Equipment Base Units  •  Outdoor Power Equipment Sets  •  Outdoor Structures  •  Outdoor Umbrella & Sunshade Accessories  •  Outdoor Umbrellas & Sunshades  •  Plant Cages & Supports  •  Plant Stands  •  Porch Swing Accessories  •  Porch Swings  •  Pot & Planter Liners  •  Pots & Planters  •  Power Sweepers  •  Power Tillers & Cultivators  •  Pressure Washers  •  Rain Barrels  •  Sands & Soils  •  Snow Blowers  •  Snow Removal  •  Sprinkler Accessories  •  Sprinklers & Sprinkler Heads  •  Tractors  •  Watering & Irrigation  •  Watering Can Accesssories  •  Watering Cans  •  Weed Trimmers  •  Bedding  •  Kitchen Linens Sets  •  Table Linens  •  Towels  •  Clothing & Closet Storage  •  Drawer & Shelf Liners  •  Flatware Chests  •  Floor Protection Films & Runners  •  Furniture Floor Protectors  •  Garage Floor Mats  •  General  •  Household Drawer Organizer Inserts  •  Household Storage Bags  •  Household Storage Caddies  •  Household Storage Containers  •  Household Storage Drawers  •  Photo Storage  •  Storage Hooks & Racks  •  Health & Beauty  •  Personal Care  •  Bath & Body  •  Bath & Body Gift Sets  •  Cosmetic Tools  •  Cosmetics  •  Hair Style Tools & Accessories  •  Makeup  •  Makeup Tools  •  Perfume & Cologne  •  Skin Care  •  Skin Care Tools  •  Sunglasses


Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2019-02-07

"I LOVE TO PURCHASE QUALITY ITEMS AT AN EXCELLENT PRICE, IS THE MAIN REASON I SHOP AT PALAIS ROYAL. EVERY OPPORTUNITY I FILL OUT YOUR SURVEYS. ITEM 46 IS NOT A “YES” or “NO” QUESTION, A “IT DOES NOT MATTER” SHOULD ALSO BE AN OPTION WHY DO YOU PREFER A PHYSICAL ADDRESS OVER A P O BOX ON THESE SURVEYS? I REALLY DO NOT LIKE GIVING OUT MY PHYSICAL ADDRESS, SO I TYPE IN MY P O BOX ANYWAY."


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2019-02-06

"Great store with quality merchandise at reasonable prices. It often offers very good sale items. My store has very friendly, helpful associates."


Rep reply posted 2019-02-07
A rep from Palais Royal, Katy, TX, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2019-01-27

"Keep striving for excellence"


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2019-01-26

"I LOVE TO PURCHASE QUALITY ITEMS AT AN EXCELLENT PRICE, IS THE MAIN REASON I SHOP AT PALAIS ROYAL. ITEM 46 IS NOT A “YES” or “NO” QUESTION, A “IT DOES NOT MATTER” SHOULD ALSO BE AN OPTION. I FILL EVERY SURVEY OFFERED FOR PALAIS ROYAL, SO WHY DO YOU PREFER A PHYSICAL ADDRESS OVER A P O BOX ON THESE SURVEYS? I REALLY DO NOT LIKE GIVING OUT MY PHYSICAL ADDRESS, SO I TYPE IN MY P O BOX ANYWAY."


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2019-01-25

"Always a great experience!"


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2019-01-25

"I LOVE Palais Royal! I find the brands my kids want and clothes that I want all in one place!"


1/5

2019-01-18

Bait and switch

"I was given a gift certificate for 50.00. I have tried theee times to purchase items. Each time the cashier states the sale is no longer available. The sign is above the product. Or the item is marked on the tag "

Detailed Review Benchmark + -
Pricing of products and services

Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2019-01-08

"This particular store has the most helpful and friendly staff ever. It has been awhile since i had recieved that amount of customer service. Allison was very informative about the Thred Up selection, that i have fallen in love with. I made a prior purchase with Kelsei and she was amazing as well."


Rep reply posted 2019-01-08
A rep from Palais Royal, Katy, TX, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2019-01-08

"Customer service is amazing. The organization of the store is great for customers who do not like to shop in a messy environment. The checkout line is fast and the employees are friendly and helpful."


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2019-01-06

"I LOVE TO PURCHASE QUALITY ITEMS AT AN EXCELLENT PRICE, IS THE MAIN REASON I SHOP AT PALAIS ROYAL. ITEM 46 IS NOT A “YES” or “NO” QUESTION, A “IT DOES NOT MATTER” SHOULD ALSO BE AN OPTION. I FILL EVERY SURVEY OFFERED FOR PALAIS ROYAL, SO WHY DO YOU PREFER A PHYSICAL ADDRESS OVER A P O BOX ON THESE SURVEYS? I REALLY DO NOT LIKE GIVING OUT MY PHYSICAL ADDRESS."


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2019-01-03

"Sowjanya was very helpful you need somebody like her. Thumbs up for her. I am happy with my purchase its rare associates really care about customer."


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2018-12-27

"This store has carts The other store in Katy does not, therefore I will not shop there"


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2018-12-27

"I love to shop in this store because this store has unique collection and variety of brands at lowest prices."


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2018-12-21

"AS LONG AS YOU KEEP THE COUPONS COMING, I WILL COME TO THE STORE. IT IS HARD FOR ME TO ALLOW A COUPON TO EXPIRE, AND I PURCHASE REALLY GOOD BUYS AT PALAIS ROYAL. WHY DO YOU PREFER A PHYSICAL ADDRESS OVER A P O BOX ON THESE SURVEYS? I REALLY DO NOT LIKE GIVING OUT MY PHYSICAL ADDRESS."


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2018-12-19

"i was very impressed and satisfied."