"I don't know what has happened to the plus-size women's department here, it's basically non-existent. I had to hunt what was there down because there was no clear signage and the displays were so close together only 1 person could browse at a time in the area between racks. Very disappointed in the availability of plus-size clothes and the set-up"
"Could have been more friendly!"
"I like the discounts stage offer"
"Satisfying experience, returns were promptly processed."
"I loved it and will be back"
"My experience was a non pressure sales tactic...very relaxed and pleasant. Although at this location sales associates are not available for assistant, maybe because it's doing the week day...and limited staffing is necessary due to low numbers of shoppers."
"If you CARRY more items in this store it will be GREAT."
"Michelle, the associate, was so very friendly.... Beautiful and a beautiful attitude."
"I always enjoy shopping at Palais Royal because of the coupons they provide via their points system. This reallyhelps me stay on a budget!"
"Good overall experience. The coupons and Rewards programare a great motivation to shop at Palais Royal."
"I always enjoy shopping at Palais and usually end up goingto more than one location for variety."
"Everything is good but this store needs more brands with better quality of clothes"
"My experience here is great. Customer service is very good. People working in palais royal they're so nice, approachable,welcoming you,if you ask a help from them they will going to stop what there doing and they will help you. And they always smiling when they talking to people. The items that im looking in palais royal was here and they have a better prices too that can fit on your budget."
"Wonderful gentlemen knew his coupons"
"I don't shop here much. However, I can say that each time I did make a purchase here, it was quick and easy and the associates were always alert and welcoming."
A rep from Palais Royal, Houston, TX, StageAM, has responded:
“Thank you for bringing this issue to our attention. Your feedback is so important, as it will help us to improve the overall shopping experience. We’ll share this information with the appropriate team, and do our best to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”