"I'm very comfortable shopping at this location. It's very clean and convenient. Usually there are long lines but I guess cause it was near closing time and hardly any people there, there were no lines at checkout. It's a great store."
"Excelente y buenos precios"
"Great, fun, clean and satisfying!"
"Excelente, buena atención, excelentes ofertas, amables al atenderte."
"I really do enjoy coming to my local Palais Royal because I am greeted by great employees and can look through different styles of clothing at fashionable prices."
"Knew what I want d to buy, asked salesperson where to find this product...was taken to spot right away and asked if I needed further help...very helpful."
"Muy bien le doy un 10 a la cajera q es una mujer muy amable y atenta con los clientes"
"My experience was great. Palais Royal is a great place to shop."
"It was a great expienence love the style and just about everything in store we were impress at everything we seen it was beauitful were going back to palais royal in Houston nice"
"There were no associates out on sales floor. We were greeted by security guard. Associate or manager that checked me out was rude. Like she did not want to be bothered."
"Customer service use to be better, associates seemed to be disturbed when asked for help or price check not friendly but cashier was very helpful and friendly had better customer service before."
"Great. Shopped, Paid bill, got a discount. What more could a girl want?"
"The security person greeted me when I entered and departed. He wished me a good day and to be safe. This was very kind of him."
"I love going to this specific store because of their deals and how organized everything is."
"the cashier was very friendly, great service Mrs.Taa"
A rep from Palais Royal, Houston, TX, rbSTAGE, has responded:
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our call center at 1-800-743-8730. ”