"Good experience. No waiting in line and found the shirts I was looking for."
"I think I have previously expressed those."
"Saved Money always a plus!"
"It was amazing found everything in place I love this store"
"I was very disappointed that after receiving a $10 coupon from your store, that it could not be used by most of the merchandise in your store that I would have wanted to purchase. It's like you're discouraging customers from using your coupons."
"Very good experience, especially checking out - she was very nice, friendly, and I appreciate that."
"At the time I visited this store, the associate at the register was taking an extended length of time with the customer a head of me, talking about non work/purchase related matters!"
"Not enough variety in tween styles in clothing or shoes"
"I really enjoyed the store in the products it has, the clothes"
"The perfume experience was a downer as I’d been looking forward to trying the fragrance and wasveey excited to find it there. I’ve looked for it all christmas season while shopping for others. And also the lady at the beauty counter checked me out because no other assosicates were found and she was the most unhappy person on the planet. Did not have an social skill and never smiled. Didn’t make eye contact and was not friendly in any way. Her attitude was very “blah” and unwelcoming. I tried to make light conversation with her thinking maybe she just doesn’t want to be woekingthe day after christmas but it made for an all together unimhitung experience between her and the fragrance help u did not receive."
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
"I can usually always find what I need"
"Great store and great employees always wanting to help!!!"
"Overall experience was good"
"It’s pretty great! Not like any other online site."
"Favorite store. Buy 95% of my clothing at Palais Royal. Selections are plentiful and resonable in price and love, love the sales."
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
A rep from Palais Royal, El Campo, T, StageAM, has responded:
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”