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Verified
5/5

2023-12-11

Very happy

"Couldn't be more pleased."


Verified
5/5

2023-12-11

Amazing

"This is the third time I have used paint ypur life and every time is Amazing. "


Verified
5/5

2023-12-09

Best ever portrait.

"I actually ordered 5 portraits of pets for Christmas. So far every one is great. I’m so excited to give them to my sons and grandkids. "


Verified
5/5

2023-12-08

Amazing quality!

"my husband cried so much when he saw the painting! the process was seamless and product was worth the money. "


Verified
4/5

2023-12-07

pretty satisfied customer

"It would of been easier to speak to the artist so that they would have understood what details i wanted and who had blue eyes or hazel that kind of thing. but all in all, The portrait turned out beautiful...just took a long time to get it to that point over the internet. "


Verified
5/5

2023-12-03

Always 100% satisfaction

"I have ordered from you guys before and every time my experience has been nothing but good. From the beginning to the end and the results are amazing. Thanks again and I will be back
"


Verified
1/5

2023-11-30

Buyer Beware!

"It has been a very tough year. We had 3 close family members and a beloved pet pass away this year alone. I placed an order for a $600+ painting. I was super excited because this would be the only image we would have of everyone together. I felt confident spending that money due to the promises on their website. Do not believe the unlimited revision clause. They don't mean it. I am guessing it is unlimited for very minor revisions. I was unhappy with one of the portraits and sent it back along with notes on what was the issue. I even sent in reference pictures to help. They literally sent me back the same painting with no comments. I felt like was being forced to approve it, even though I was not happy. I sent it back again with additional notes, and again it came back without any notes. I didn't see any changes. I figured I would just let it be and maybe the actual painting would be better. When the painting was delivered, I opened it along with two other people. As soon as we unrolled the painting, a dead bug dropped to the ground. We placed the painting on the table and it was beautiful. You could really see it was a painting. However, someone immediately pointed out four little lines on a white shirt on the painting. They were the legs of the fly that was on the ground. Then, we noticed another area with small dark spots. It was another fly that was dried into the painting. You could clearly make out the wing. Also, there were sketch marks under the painting that were clearly visible. All these issues were against a white portion of the painting so it was glaringly obvious. I was devasted. This was supposed to be a memorial gift for three deaths. I literally cried. The next day, I chatted with customer service representative Carlos Riquelme. I told him about my concerns and sent him photos. Right from the start, he was defensive. He told me that the flaws were minor and to be expected. He tried to convince me that those weren't bugs, but "brush hair". I kept an open mind and checked the painting and there was no way those were brush hairs. He said he reviewed the documentation and determined my claims were untrue. He kept saying "is there anything else I can help you with" like I was bothering him. I told him I understood about minor issues, but those issues should not distract from the painting, which these clearly did. He said they were minor issues again and if there was anything else he could help me with. I told him all he was looking at were photos from me and I am guessing the painter. He wasn't looking at the actual painting like I was. He said they were minor issues again and if there was anything else he could help me with. I was typing a response back when he ended the chatroom saying it had been a while since I responded and he was ending the conversation. He knew I was typing because when the other person is typing, you see the bubbles pop up. I had not put my phone down once. I was typing right away. He literally hung up on me. The 100% satisfaction clause is a complete lie. He told me my issues did not qualify me to return the painting. I would have been happy to just get those items covered with paint by the painter. This is so heartbreaking. This was supposed to be a special gift and now I am stuck with a $600+ painting that I am unhappy with. I am too embarrassed to even give it to the recipient. They should clearly show these “common flaws” on their website to warn people on what to expect. Customer service was so inhumane. They didn’t care about my situation at all. This was a terrible experience for a terrible year. "


Verified
5/5

2023-11-27

Unbelievable!

"I cannot tell you how beautiful the portrait of Moose is in person! It was fast, easy and well worth it! Thank you to the artist...as it has taken me a minute to write this but it was personally unavoidable. We love it so very much and wanted you to know!! It hangs at the entryway and everyone comments on how captivating his eyes are!! THANK YOU!"


Verified
5/5

2023-11-27

A HUGE THANK YOU!!!

"Artist was on point and magnificent. I am not only pleased but grateful as well. This is an amazing gift for my close friend. I guarantee she'll love it. I do lol I'm so touched. Thanks again!!!"


Verified
5/5

2023-11-25

Four Generations Coming Together

"It was amazing to capture the complete experience of my sister unwrapping the mystery; right up to the moment of shock, the outburst and lastly, the overflowing of tears of joy."


Verified
5/5

2023-11-25

Words cannot express.

"I am a returning customer and both times the painting have been beyond belief and breathtaking "


Verified
4/5

2023-11-24

It a bit pricey

"It a bit pricey but worth the money "


Verified
5/5

2023-11-23

Beautiful painting

"Did exactly as I wanted and came sooner then expected
You made a memory happen that could have never been!!
Thank you
"


Verified
5/5

2023-11-23

Excellent from start to finish

"My experience dealing with Paintyourlife was brilliant from start to finish. I could not fault the service and my finished painting."


Verified
5/5

2023-11-19

Beautiful Painting

"My painting exceeded all my expectations! I started crying when I opened and saw for the first time. The customer service reps were so helpful during the process and made sure I was totally satisfied with every detail before the final painting was accomplished. I cannot emphasize how pleased I am, lovely painting of my family."