"I love psPrint. I've used them for postcards, brochures, mailing services, theatre programs, business cards, flyers, and I'm sure there are more things I'm not thinking of right now. They usually turn things around more quickly than I expect, and their quality has been consistently excellent. I get much better customer service than I expect from an "internet printer," and people there are consistently friendly and quick to respond to my concerns. Their prices are the best part. We can afford to have the materials we really want now that we've started having everything done at psPrint."

">my customer service man is the best. Please read:
>
>Joe,
>
>I want to thank you for what you did for me. I know that in many industries many people are not properly thanked for the quality of service and compassion that is given when they have helped a customer in need.
>
>If you remember me, I was the lady you dealt with who had just lost a brother. It's been the hardest time in my adult life, and I couldn't stop crying as you were trying to help me produce my bumper sticker. You were so considerate, understanding in trying to help me.
>
>I can't thank you enough for what you have given me. I just got my order yesterday and the picture is perfect and the colors are so vibrant. My mother hasn't seen the stickers yet but I'm sure my whole family will be having a really good cry over this.
>
>
>Thank you so much.
>
>
>Sonia Daniel
>***-***-****
>****@****
>"

"Print quality is good, but sometimes inconsistent. We ordered (7) batches of (500) 8-1/2 x 11 flyers. (6) of the (7) batches came out good. The last batch was bad - had some very obvious blocking of colors. Ok - so no one's perfect - but we were on deadline (tradeshow in Europe), so we had to pay an arm and a leg to get them reprinted locally. What's done is done.

After the show, we reached out to PSPrint (****@****) on 1/26 - got a response at first to rectify the situation, but haven't heard back in over a month now. We're not looking for a refund, but at least some credit for a future job for our added expenses since they messed up the job. We went back and forth for a bit to show/describe the problem via our scans of the brochures - but haven't heard anything since Feb. 11.

Again, no one's perfect and we understand that.. but it's the one month mark now, and we've followed up twice already since then (2/19 & 3/1) - so they apparently just don't care!

Lesson here is: PSPrint is good for prints as they're inexpensive, but if you're in a rush and can't wait to get proofs - forget it. Get it done locally instead, as most likely, a mistake may be made. We will likely do business with them again, but only for non-rush jobs, and a proof needs be received."